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Apps | Demo | Docs | Install
  1. Cloudron Forum
  2. Mattermost
  3. Mattermost calls plugin crashes on activation

Mattermost calls plugin crashes on activation

Scheduled Pinned Locked Moved Solved Mattermost
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  • BenoitB Offline
    BenoitB Offline
    Benoit
    translator
    wrote on last edited by
    #3

    @girish i tried to add 2 Go (4go total) and it doesn't change anything. I tried to delete, reinstall and activate the plugin form the marketplace and same error.

    Capture d’écran du 2023-10-06 10-42-10.png

    Capture d’écran du 2023-10-06 10-45-17.png

    Very strange.

    1 Reply Last reply
    0
    • nebulonN Offline
      nebulonN Offline
      nebulon
      Staff
      wrote on last edited by
      #4

      Maybe other enabled plugins interfere here? Can you try to disable others one-by-one to narrow down the issue?

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      • nebulonN nebulon marked this topic as a question on
      • girishG Offline
        girishG Offline
        girish
        Staff
        wrote on last edited by
        #5

        For me, the calls plugin was pre-installed. I didn't have to activate it from marketplace.

        BenoitB 1 Reply Last reply
        0
        • girishG girish

          For me, the calls plugin was pre-installed. I didn't have to activate it from marketplace.

          BenoitB Offline
          BenoitB Offline
          Benoit
          translator
          wrote on last edited by
          #6

          @girish me too. But the reinstall seems to be the same package (same version and same error).

          @nebulon i tried and nothing changes, calls doesn't work.

          Capture d’écran du 2023-10-06 16-44-18.png

          girishG 1 Reply Last reply
          0
          • BenoitB Benoit

            @girish me too. But the reinstall seems to be the same package (same version and same error).

            @nebulon i tried and nothing changes, calls doesn't work.

            Capture d’écran du 2023-10-06 16-44-18.png

            girishG Offline
            girishG Offline
            girish
            Staff
            wrote on last edited by
            #7

            @Benoit I just tried in our demo instance (https://my.demo.cloudron.io) and it works there. Can you possibly try a test install in another server? Otherwise, if you reach out at support@cloudron.io, I have to debug further.

            BenoitB 1 Reply Last reply
            1
            • girishG girish

              @Benoit I just tried in our demo instance (https://my.demo.cloudron.io) and it works there. Can you possibly try a test install in another server? Otherwise, if you reach out at support@cloudron.io, I have to debug further.

              BenoitB Offline
              BenoitB Offline
              Benoit
              translator
              wrote on last edited by
              #8

              @girish yes on my others servers Mattermost works well with calls.

              I send an email to support, thanks @girish

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              • T Offline
                T Offline
                tronical
                wrote on last edited by
                #9

                @Benoit we ran into exactly the same issue with our installation. I couldn’t find anything yet, but suspect that it’s upgrade related (happens not in new installations). Hoping the next upstream MM version fixes it.

                1 Reply Last reply
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                • BenoitB Offline
                  BenoitB Offline
                  Benoit
                  translator
                  wrote on last edited by
                  #10

                  Hi, after the last update all is ok on our Mattermost install after 2 restarts. First one on recovery mode and a second one on normal state. I don't know why but now the call plugin is on. I notice an update on the call plugin (I was on 0.19 before the last update and now we are on 0.20). Problem solved ! @tronical do you have the problem after the last update ?

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                  • girishG Offline
                    girishG Offline
                    girish
                    Staff
                    wrote on last edited by
                    #11

                    Thanks for the update @Benoit !

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                    • girishG girish has marked this topic as solved on
                    • T Offline
                      T Offline
                      tronical
                      wrote on last edited by
                      #12

                      Same here, with the latest update it works now. Thank you folks for updating the cloudron app!! (You don’t realize how dependent you’ve become on a feature until it is gone 🙂

                      1 Reply Last reply
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