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  1. Cloudron Forum
  2. Support
  3. "Waiting for propagation of domain.tld" message since more than 24h

"Waiting for propagation of domain.tld" message since more than 24h

Scheduled Pinned Locked Moved Support
namecheap
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  • StardenverS Offline
    StardenverS Offline
    Stardenver
    wrote on last edited by girish
    #1

    Hi all

    Bought another domain (.online) and I am facing problems using it. Bought it on namecheap, like many of my other domains. Added it, using the namecheap api and all DNS records were done automatically and actually look good. Manually changed the mx settings and can receive mails without any problems. So everything seems to work fine. When I try to open the URL I get a message saying "You are seeing this page because the DNS record of [domain] is set to this server's IP but Cloudron has no app configured for this domain.".

    But for some reasons I cannot install anything on this domain. I was planning on using it for nextcloud but whenever I try to install, installation stops at "Installing - Waiting for propagation of...[domain]. I tried to repair several times, also cancelled installation and started over again. But I never get beyond that point where its waiting for propagation.

    Anything I can do?

    thanks a lot
    Boris

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    • StardenverS Offline
      StardenverS Offline
      Stardenver
      wrote on last edited by
      #2

      Getting a weird message when re-trying:

      Screenshot 2023-10-26 at 09-37-23 Cloudron.png

      Weird because of the "ETRYAGAIN".

      girishG 1 Reply Last reply
      0
      • StardenverS Stardenver

        Getting a weird message when re-trying:

        Screenshot 2023-10-26 at 09-37-23 Cloudron.png

        Weird because of the "ETRYAGAIN".

        girishG Offline
        girishG Offline
        girish
        Staff
        wrote on last edited by
        #3

        @Stardenver Maybe reset the internal DNS server to quickly see if that helps. Services -> Unbound -> Restart and then try to reinstall the app.

        If you check the app logs, it probably shows one or more DNS servers are not working properly. Can you send me those log lines to support@cloudron.io and I can test them from here.

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        • nebulonN Offline
          nebulonN Offline
          nebulon
          Staff
          wrote on last edited by
          #4

          We had quite a few similar issues with namecheap in the last week on support. Check if your domain really only has no other DNS records reported via host <yourdomain> if there are multiple records reported, you have to ask namecheap support about this.

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