v3.5 gives "There has been a critical error on your website. Please check your site admin email inbox for instructions."

[superhua]

Starting with v3.5 (which Set WP_CONTENT_DIR properly), I'm getting the following error when trying to access certain plugins:

There has been a critical error on your website. Please check your site admin email inbox for instructions.

Logs show the following:

Jan 23 21:43:56[Wed Jan 24 02:43:56.407127 2024] [php:warn] [pid 74] [client xx.123.123.123:12345] PHP Warning: Undefined property: CRM_Core_Config::$extensionsDir in /app/data/wp-content/plugins/civicrm/civicrm/CRM/Extension/System.php on line 89, referer: https://example.com/wp-admin/edit.php?post_status=trash&post_type=job_listing
Jan 23 21:43:56[Wed Jan 24 02:43:56.411223 2024] [php:warn] [pid 74] [client xx.123.123.123:12345] PHP Warning: Undefined property: CRM_Core_Config::$extensionsDir in /app/data/wp-content/plugins/civicrm/civicrm/CRM/Extension/System.php on line 89, referer: https://example.com/wp-admin/edit.php?post_status=trash&post_type=job_listing
Jan 23 21:43:56[Wed Jan 24 02:43:56.411285 2024] [php:warn] [pid 74] [client xx.123.123.123:12345] PHP Warning: Undefined property: CRM_Core_Config::$extensionsURL in /app/data/wp-content/plugins/civicrm/civicrm/CRM/Extension/System.php on line 90, referer: https://example.com/wp-admin/edit.php?post_status=trash&post_type=job_listing
Jan 23 21:43:56[Wed Jan 24 02:43:56.414471 2024] [php:warn] [pid 74] [client xx.123.123.123:12345] PHP Warning: Undefined property: CRM_Core_Config::$extensionsDir in /app/data/wp-content/plugins/civicrm/civicrm/CRM/Extension/System.php on line 89, referer: https://example.com/wp-admin/edit.php?post_status=trash&post_type=job_listing
Jan 23 21:43:56[Wed Jan 24 02:43:56.414568 2024] [php:warn] [pid 74] [client xx.123.123.123:12345] PHP Warning: Undefined property: CRM_Core_Config::$extensionsURL in /app/data/wp-content/plugins/civicrm/civicrm/CRM/Extension/System.php on line 90, referer: https://example.com/wp-admin/edit.php?post_status=trash&post_type=job_listing
Jan 23 21:43:56[Wed Jan 24 02:43:56.414577 2024] [php:warn] [pid 74] [client xx.123.123.123:12345] PHP Warning: Undefined property: CRM_Core_Config::$uploadDir in /app/data/wp-content/plugins/civicrm/civicrm/CRM/Extension/System.php on line 92, referer: https://example.com/wp-admin/edit.php?post_status=trash&post_type=job_listing
Jan 23 21:43:56[Wed Jan 24 02:43:56.544910 2024] [php:error] [pid 74] [client xx.123.123.123:12345] PHP Fatal error: Uncaught CRM_Core_Exception: [0: Invalid currency ""\n\n thrown in /app/data/wp-content/plugins/civicrm/civicrm/CRM/Utils/Money.php on line 85, referer: https://example.com/wp-admin/edit.php?post_status=trash&post_type=job_listing
Jan 23 21:43:56xx.123.123.123 - - [24/Jan/2024:02:43:56 +0000] "GET /wp-admin/post.php?post=544&action=edit HTTP/1.1" 500 2672 "https://example.com/wp-admin/edit.php?post_status=trash&post_type=job_listing" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/16.6.1 Safari/605.1.15"

Would setting WP_CONTENT_DIR properly affect these plugins?

[girish]

@superhua said in v3.5 gives "There has been a critical error on your website. Please check your site admin email inbox for instructions.":

Would setting WP_CONTENT_DIR properly affect these plugins?

WP_CONTENT_DIR is set to /app/data/wp-content . This should have been the default anyway.

Jan 23 21:43:56[Wed Jan 24 02:43:56.544910 2024] [php:error] [pid 74] [client xx.123.123.123:12345] PHP Fatal error: Uncaught CRM_Core_Exception: [0: Invalid currency ""\n\n thrown in /app/data/wp-content/plugins/civicrm/civicrm/CRM/Utils/Money.php on line 85, referer: https://example.com/wp-admin/edit.php?post_status=trash&post_type=job_listing

Is the error not above in CRM plugin ? Line 85 is throwing something about Invalid currency. Have you tried disabling the CRM plugin and checking if it brings the site up?

[superhua]

Thank you.

I'm able to access the site; I'm just getting the error when interacting with certain plugins.

Yes, the error is from CiviCRM. Disabling the CiviCRM resolves the problem I have with one plugin – but then I can't use CiviCRM.

I cloned a backup that was working off v3.4.2, and everything worked correctly. However, when it updated to v.3.6, the same problems arose. Odd.

Thanks again.

[girish]

@superhua can you then check if adding the line in wp-config.php causes problem in your 3.4.2 install ?

define('WP_CONTENT_DIR', '/app/data/wp-content');

[superhua]

Yes, adding that line causes the problem.

Is that line formatted correctly? I found this and tired to format it accordingly, but still got an error.

(But I'm not sure I formatted it properly.)

[girish]

@superhua if WP loads, the line is formatted correctly.

[girish]

Per https://civicrm.stackexchange.com/questions/4940/wordpress-content-directory-setting , CiviCRM might be hardcoding some old content path (maybe it thinks it is /app/code/wp-content) . Does changing it to /app/code/wp-content make it load ?

[superhua]

Yes!

Changing to

define('WP_CONTENT_DIR', '/app/code/wp-content');

in wp-config.php allows content to load.

Thank you so much!

[girish]

@superhua unfortunately, the problem is not solved. when you update the package will rewrite it again . Let me see how to fix this.

[superhua]

Thank you, but don't spend too much time on this.

I did a fresh test install of WordPress and CiviCRM, and it works (and this is with /app/data/wp-content in wp-config.php).

For now, I can just update wp-config.php as needed in my current install.

[girish]

Ah perfect, solved again then