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  3. GoDaddy: Access denied error

GoDaddy: Access denied error

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  • S Offline
    S Offline
    superhua
    wrote on last edited by superhua
    #1

    Although GoDaddy was working correctly, now when I add an API key and secret under "Domains & Certs" I receive the following error:

    Access denied: GoDaddy DNS error [403] Authenticated user is not allowed access
    

    What should my next step be?

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    • nebulonN Offline
      nebulonN Offline
      nebulon
      Staff
      wrote on last edited by
      #6

      Oh that is quite a drastic change. Thanks for sharing that. I guess wildcard or manual backend it is then for you. Otherwise maybe consider to move the domain to some other provider.

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      • nebulonN Offline
        nebulonN Offline
        nebulon
        Staff
        wrote on last edited by
        #2

        Are the old domains with presumably other API keys still working with GoDaddy backend for you?

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        • S Offline
          S Offline
          superhua
          wrote on last edited by
          #3

          We only have one domain, and it continues to work (as in, resolve to our website).

          But when I try to add a new app, I get the following message:

          DNS credentials for indychinesechurch.org are invalid. Update it in Domains & Certs view
          

          But when I create a new GoDaddy API and enter it in Domains & Certs, I get the error in the original post.

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          • nebulonN Offline
            nebulonN Offline
            nebulon
            Staff
            wrote on last edited by
            #4

            Ok so both old and new API keys/tokens are not working then. But given that you do get a 403 and not a 401 the tokens are fine as such, but they don't have access to the resource (in this case that domain you are trying to use).
            Can you double-check that the token is not limited to read-only or created for some other domain/resource?

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            • S Offline
              S Offline
              superhua
              wrote on last edited by
              #5

              Update: Looks like GoDaddy has restricted access to their API.

              Could we just use the Wildcard DNS set-up instead?

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              • nebulonN Offline
                nebulonN Offline
                nebulon
                Staff
                wrote on last edited by
                #6

                Oh that is quite a drastic change. Thanks for sharing that. I guess wildcard or manual backend it is then for you. Otherwise maybe consider to move the domain to some other provider.

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                • S superhua has marked this topic as solved on
                • C Offline
                  C Offline
                  christossioutis
                  wrote on last edited by
                  #7

                  I had the same "Authenticated user is not allowed access" error pop up. I read somewhere that once you have 10 domains registered with them the API works again. I already had 9 domains, so I thought what the heck! and I bought another one. Then, the API sharted working again shortly after. I am not happy about this and I don't trust them not to change things again in the long run. But, at least it lets me kick the can down the road until I have time to transfer to a different domain provider.

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                  • girishG Offline
                    girishG Offline
                    girish
                    Staff
                    wrote on last edited by
                    #8

                    @christossioutis FWIW, we only have a couple of domains on GoDaddy and the API does work. But maybe we are on some legacy plan since those domains have been registered there for a long time.

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                    • girishG Offline
                      girishG Offline
                      girish
                      Staff
                      wrote on last edited by
                      #9

                      Spoke too soon. Our API access is gone as well 🤕

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                      • girishG Offline
                        girishG Offline
                        girish
                        Staff
                        wrote on last edited by girish
                        #10

                        From https://developer.godaddy.com/getstarted

                        Access to parts of our Domains API in Production may require meeting certain 
                        criteria: Availability API: Limited to accounts with 50 or more domains. Management
                        and DNS APIs: Limited to accounts with 10 or more domains and/or an active
                        Discount Domain Club – Premier Membership plan.
                        
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                        • F Offline
                          F Offline
                          FLYss
                          wrote on last edited by
                          #11

                          I saw this post 2 months ago. And now I switched my domain to Cloudflare. The Cloudflare API fits for my DDNS need, like Godaddy API did. The switching is fairly simple.

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                          • F Offline
                            F Offline
                            FLYss
                            wrote on last edited by
                            #12

                            And I do not really get why did they remove the right to call their APIs?
                            Like if they don't want people to abuse their APIs. Wouldn't it be more reasonable to deploy rate limits? Like 1 API call for few hours would be enough for home usage.

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