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  3. Installing Cloudron fails - AWS Route53 - Configuration error: Inaccessible host: `route53.amazonaws.com' at port `443'. This service may not be available in the `us-east-1' region.

Installing Cloudron fails - AWS Route53 - Configuration error: Inaccessible host: `route53.amazonaws.com' at port `443'. This service may not be available in the `us-east-1' region.

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    • D Offline
      D Offline
      DNA PC
      wrote on last edited by girish
      #1

      7c2add5f-9b57-462a-b66f-a01eba1ad435-image.png

      Configuration error: Inaccessible host: route53.amazonaws.com' at port 443'. This service may not be available in the `us-east-1' region.

      I tried to initialize my domain, created the IAM user, assigned the right policies, but I always get this error.

      Also, what's super weird is that the Access Key doesn't seem to be used at all.

      Never used. Created today.

      1cba3532-3998-4f9d-94a5-3120f51ca311-image.png

      I'm using Hetzner. It's a brand-new server.
      I also noticed if I use a different Access Key (like a wrong one), the same behavior and error happens, as if the query wasn't even reached AWS.

      Do you know what could be wrong?

      girishG 1 Reply Last reply
      1
      • D DNA PC

        7c2add5f-9b57-462a-b66f-a01eba1ad435-image.png

        Configuration error: Inaccessible host: route53.amazonaws.com' at port 443'. This service may not be available in the `us-east-1' region.

        I tried to initialize my domain, created the IAM user, assigned the right policies, but I always get this error.

        Also, what's super weird is that the Access Key doesn't seem to be used at all.

        Never used. Created today.

        1cba3532-3998-4f9d-94a5-3120f51ca311-image.png

        I'm using Hetzner. It's a brand-new server.
        I also noticed if I use a different Access Key (like a wrong one), the same behavior and error happens, as if the query wasn't even reached AWS.

        Do you know what could be wrong?

        girishG Offline
        girishG Offline
        girish
        Staff
        wrote on last edited by
        #2

        @DNA-PC said in Installing Cloudron fails - AWS Route53 - Configuration error: Inaccessible host: `route53.amazonaws.com' at port `443'. This service may not be available in the `us-east-1' region.:

        route53.amazonaws.com

        are you able to ping route53.amazonaws.com from the server? I suspect there is some networking or firewall issue

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        • girishG girish marked this topic as a question on
        • A Offline
          A Offline
          AmbroiseUnly
          wrote on last edited by
          #3

          root@n8n-ubuntu-4gb-nbg1-2:~# ping route53.amazonaws.com
          ping: connect: Network is unreachable

          I guess you're right, but I don't understand what could be the cause, I don't have a Firewall setup on Hetzner.

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          • A Offline
            A Offline
            AmbroiseUnly
            wrote on last edited by
            #4

            Ah, it might be because I only have a IP v6 and not IP v4.

            https://www.reddit.com/r/hetzner/comments/18ur5eu/network_is_unreachable_even_after_rebuild/

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            • A Offline
              A Offline
              AmbroiseUnly
              wrote on last edited by
              #5

              root@n8n-ubuntu-4gb-nbg1-2:~# ping route53.amazonaws.com
              PING route53.amazonaws.com (54.239.31.187) 56(84) bytes of data.
              64 bytes from 54.239.31.187 (54.239.31.187): icmp_seq=1 ttl=235 time=92.7 ms

              Indeed, after assigning an IP v4 the ping works.
              It should be part of the Cloudron documentation that not having an IP v4 can lead to such troubles.
              And/or adapt Cloudron install to reach AWS on IPv6, as fallback.

              girishG 1 Reply Last reply
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              • A AmbroiseUnly

                root@n8n-ubuntu-4gb-nbg1-2:~# ping route53.amazonaws.com
                PING route53.amazonaws.com (54.239.31.187) 56(84) bytes of data.
                64 bytes from 54.239.31.187 (54.239.31.187): icmp_seq=1 ttl=235 time=92.7 ms

                Indeed, after assigning an IP v4 the ping works.
                It should be part of the Cloudron documentation that not having an IP v4 can lead to such troubles.
                And/or adapt Cloudron install to reach AWS on IPv6, as fallback.

                girishG Offline
                girishG Offline
                girish
                Staff
                wrote on last edited by girish
                #6

                @AmbroiseUnly Good find... Cloudron does not support IPv6 only setups yet. But it's coming in the next release (Cloudron 8).

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