Invoice ninja server 500 internal error
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@girish upstream shared this link about permissions: https://invoiceninja.github.io/en/self-host-installation/#file-permissions
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@AartJansen try the env workaround mention above and see if that helps. The PDF preview might not get generated when attempting to view it from the first try. Simply go back and retry and it should open on the second attempt. I have the PDF attached to my client emails and can confirm that the PDF is displaying correctly now. Hopefully, this works for you too.
Edit: Spoke too soon. It's a hit or miss. Tried sending a quote and the PDF isn't displaying.
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G girish referenced this topic on
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I tried this instead in the .env file and it seems to work perfectly:
PHANTOMJS_PDF_GENERATION=false PDF_GENERATOR=hosted_ninjaEmails are being delivered with the PDF attached and generated properly. PDF works each time in the dashboard too.
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@nebulon I checked the IN app in the Cloudron demo and in the env file you have it as:
NINJA_ENVIRONMENT=selfhost PDF_GENERATOR=snappdfHowever, PDF's are not being generated in the demo.
On my instance it was (before I messed around with it today):
NINJA_ENVIRONMENT=selfhost PHANTOMJS_PDF_GENERATION=falseNow, I have it as:
NINJA_ENVIRONMENT=selfhost PHANTOMJS_PDF_GENERATION=false PDF_GENERATOR=hosted_ninjaIt's working fine this way. I'm pretty sure I'm going to bite my tongue again. This issue seems to reappear every few updates and I can't remember how we're getting it fixed/patched.
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@girish these are the logs I see when attempting to view or generate a pdf
Jun 20 08:09:54 172.18.0.1 - - [19/Jun/2024:20:09:54 +0000] "GET /storage/wy7367YjZKJ1MeibNz7hWcqVUuzfvlYV/RE1ZVEX72zOe7y3YneTYcG4Y9oae9HMlDUOZg95d.png HTTP/1.1" 200 9907 "-" "-" Jun 20 08:09:55 172.18.0.1 - - [19/Jun/2024:20:09:54 +0000] "GET /client/invoice/ZZ0cyw1hzyF4YLY5afg89hOIWKLCrkM5/download?t=1718827794306 HTTP/1.1" 500 1781 "-" "Dart/3.3 (dart:io)" Jun 20 08:10:00 172.18.0.1 - - [19/Jun/2024:20:10:00 +0000] "GET / HTTP/1.1" 302 2041 "-" "Mozilla (CloudronHealth)" Jun 20 08:10:00 2024-06-19 20:10:00 Running [queue-size-job] ..................... 12ms DONE <30>1 2024-06-19T20:10:00Z cloudron 484b2dd6-7856-4a2f-a637-cac90510d702 1285 484b2dd6-7856-4a2f-a637-cac90510d702 - 2024-06-19 20:10:00 Running [task-scheduler-job] .................. 2ms DONE <30>1 2024-06-19T20:10:00Z cloudron 484b2dd6-7856-4a2f-a637-cac90510d702 1285 484b2dd6-7856-4a2f-a637-cac90510d702 - 2024-06-19 20:10:00 Running [Callback] ............................ 7ms DONE Jun 20 08:10:00 2024-06-19T20:10:00.000Z Jun 20 08:10:01 2024-06-19 20:10:01 App\Jobs\Ninja\QueueSize ....................... RUNNING Jun 20 08:10:01 2024-06-19 20:10:01 App\Jobs\Ninja\QueueSize ................... 3.26ms DONE Jun 20 08:10:01 2024-06-19 20:10:01 App\Jobs\Ninja\TaskScheduler ................... RUNNING Jun 20 08:10:01 2024-06-19 20:10:01 App\Jobs\Ninja\TaskScheduler ............... 3.24ms DONE Jun 20 08:10:10 172.18.0.1 - - [19/Jun/2024:20:10:10 +0000] "GET / HTTP/1.1" 302 2041 "-" "Mozilla (CloudronHealth)" Jun 20 08:10:20 172.18.0.1 - - [19/Jun/2024:20:10:20 +0000] "GET / HTTP/1.1" 302 2041 "-" "Mozilla (CloudronHealth)" Jun 20 08:10:30 172.18.0.1 - - [19/Jun/2024:20:10:30 +0000] "GET / HTTP/1.1" 302 2041 "-" "Mozilla (CloudronHealth)" Jun 20 08:10:40 172.18.0.1 - - [19/Jun/2024:20:10:40 +0000] "GET / HTTP/1.1" 302 2041 "-" "Mozilla (CloudronHealth)" Jun 20 08:10:50 172.18.0.1 - - [19/Jun/2024:20:10:50 +0000] "GET / HTTP/1.1" 302 2041 "-" "Mozilla (CloudronHealth)" Jun 20 08:11:00 172.18.0.1 - - [19/Jun/2024:20:11:00 +0000] "GET / HTTP/1.1" 302 2041 "-" "Mozilla (CloudronHealth)" Jun 20 08:11:00 INFO No scheduled commands are ready to run. <30>1 2024-06-19T20:11:00Z cloudron 484b2dd6-7856-4a2f-a637-cac90510d702 1285 484b2dd6-7856-4a2f-a637-cac90510d702 - Jun 20 08:11:00 172.18.0.1 - - [19/Jun/2024:20:11:00 +0000] "GET /storage/wy7367YjZKJ1MeibNz7hWcqVUuzfvlYV/RE1ZVEX72zOe7y3YneTYcG4Y9oae9HMlDUOZg95d.png HTTP/1.1" 200 9907 "-" "-" Jun 20 08:11:01 172.18.0.1 - - [19/Jun/2024:20:10:59 +0000] "GET /client/quote/ZiFMzl5VdAaixCswv6S62SyUYfzRBenm/download?t=1718827860001 HTTP/1.1" 500 1781 "-" "Dart/3.3 (dart:io)" Jun 20 08:11:10 172.18.0.1 - - [19/Jun/2024:20:11:10 +0000] "GET / HTTP/1.1" 302 2041 "-" "Mozilla (CloudronHealth)" Jun 20 08:11:20 172.18.0.1 - - [19/Jun/2024:20:11:20 +0000] "GET / HTTP/1.1" 302 2041 "-" "Mozilla (CloudronHealth)" -
@humptydumpty How do I find the health check ?
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OK, I added the
PDF_GENERATOR=hosted_ninja
line to the env file, restarted the app and its working again.
Thanks humptydumpty. -
@AartJansen No problem. The health check can be found in the bottom left corner by clicking on the i icon.
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Hmpf.
PDF_GENERATOR=hosted_ninjaworks, but it feels wrong to add a third-party provider to my invoicing app. An app where the creation of PDFs at the end of the month does not work is also a problem.
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@humptydumpty I have removed
PDF_GENERATOR=hosted_ninjaand can confirm that the PDF creation works.
Thank you Cloudron team. -
@luckow Invoices/quotes emails are not being sent to the client when I remove
PDF_GENERATOR=hosted_ninjaCreate a fake client & invoice and send it to yourself. Is it working?
A tip I received from the upstream dev is to BCC yourself by going to:
IN dashboard > settings > Advanced Settings > Email Settings >BCC Email
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@girish email delivery doesn't work for me unless I keep
PDF_GENERATOR=hosted_ninjain the env file. PDF generation works fine with or without that line now. Should I report this upstream as a new/separate issue? -
oh crap neither does mine!
I've sent quite a few reminders today, and new invoices, I take it they are just failing silently and not queued anywhere? -
You are right. There is something wrong with sending emails. I tried to send offers to my own e-mail address and checked https://my.example.org/#/emails-eventlog.
The emails are going out, but to a completely different email address.
Investigating (Invoice Ninja 5.10.2) -
ok. a few hours later.
- Fresh install of invoice ninja seems to work.
- my updated instance sends email exclusively to the mail address from user 1.
- dashboard Recent Activity shows the problem
sending mails works
Stephan Luckow emailed invoice RG-240481 for ACME inc. to Jane Doesending mails does not work anymore
Stephan Luckow emailed quote 0023-0052 for ACME inc. totois empty. Maybe there is a default setting in the code, if no "to" is set, it will be sent to the administrator account (or user 1).I have restored old versions of IN from backups.
Up to v1.13.5, sending mails works. In v1.13.6 I have a problem with logging into my account. Next I will test v1.13.7.Side quest: In the latest version (in my updated instance) it is impossible to change the mail address of user 1 via the user interface.
