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  3. Weird ip address when setting up in virtualbox

Weird ip address when setting up in virtualbox

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installhomeservernteworking
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  • nebulonN Offline
    nebulonN Offline
    nebulon
    Staff
    wrote on last edited by
    #2

    Cloudron is mostly designed to work on a publicly reachable IP. Have you setup your router to portforward the required ports to the server behind your NAT? Check https://docs.cloudron.io/installation/home-server/ for more info

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    • nebulonN nebulon marked this topic as a question on
    • C Offline
      C Offline
      crashmailman
      wrote on last edited by
      #3

      yes i have but the IP addrsss isnt correct

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      • C Offline
        C Offline
        crashmailman
        wrote on last edited by
        #4

        i just did a install on a pc with a ip of 10.14.80.193 and at the end it tells me to go to ip 163.53.144.52 and this doesnt ggo any where

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        • nebulonN Offline
          nebulonN Offline
          nebulon
          Staff
          wrote on last edited by
          #5

          Looks like the public IP detection is not working as expected then. Can you open the setup wizard by the correct IP then? If that works, maybe finish that with manual DNS setup, you can change this later to use automated DNS backend once we know it works with manual explicit setup.

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          • C Offline
            C Offline
            crashmailman
            wrote on last edited by
            #6

            ok you lost me this is the first time i have done this lol how do i rerun the setup or change the settings

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            • C Offline
              C Offline
              crashmailman
              wrote on last edited by
              #7

              when i go to the correct ip it tries to go and then times out

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              • girishG Offline
                girishG Offline
                girish
                Staff
                wrote on last edited by
                #8

                @crashmailman might help to understand a bit on what is going on behind the scenes.

                Cloudron needs an IP address to configure the DNS. There is also code to check if the DNS is configured correctly (for example, with wildcard or manual DNS). By default, the IP address is detected by calling https://ipv4.api.cloudron.io/api/v1/helper/public_ip . You can curl this from the VM and it will return the "automatically detected" IP. In your case, it seems to return 163.53.144.52 .

                In some cases, the above detected IP is not what you want. For these, go to the Advanced Settings in the installation screen . Under Network -> IPv4 , choose a static one and provide your internal VM address, maybe? You have to also select the correct cert provider (in the same advanced section). If you use a programmatic DNS, it's all good, you have use whatever IP you want and get valid certs. If you use non-programatic, then you need a way for port 80 to be reachable publicly for Let's Encrypt to provide certs.

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                • C Offline
                  C Offline
                  crashmailman
                  wrote on last edited by
                  #9

                  ok i got past that which is great am i in the dash board now i get a internal error when i try to create a app passwrod

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                  • nebulonN Offline
                    nebulonN Offline
                    nebulon
                    Staff
                    wrote on last edited by
                    #10

                    Do you have any more error information in the browser console or the server side logs? https://docs.cloudron.io/system/#logs

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                    • J Offline
                      J Offline
                      joseph
                      Staff
                      wrote on last edited by
                      #11

                      I will mark this as solved, but please open a new topic with the crash report.

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                      • J joseph has marked this topic as solved on
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