AutoUpdate Cloudron aborts

[ahummel]

I have Auto Update activated but the Installation aborts every Time!
{
"taskId": "5006",
"errorMessage": "Failed to download https://releases.cloudron.io/versions.json: downloadUrl errored with code 6 message Command failed: curl -s --fail https://releases.cloudron.io/versions.json -o /home/yellowtent/platformdata/update/versions.json\n",
"timedOut": false
}

Platform Version
v7.7.2 (Ubuntu 22.04.3 LTS)
Vendor
System manufacturer
Product
System Product Name
CPU
8 Core "Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz"
Memory
33.56 GB RAM & 17.16 GB Swap
Uptime

any hint how to fix this

So the last update was v7.7.2 but since some days ubound service stops and so Mails will not send.

thanks in advance
Anton Hummel

[ahummel]

Cloudron tries to daily to upgrade to a newer Cloudron Version wiht no success.
After that unbound seems to be stopped.
I have to start it ever Morning!?

[joseph]

@ahummel So, you are on Cloudron 7.7.2 correct ? Does curl https://releases.cloudron.io/versions.json on the server work? Can you check if host releases.cloudron.io 127.0.0.1 works on the server as well ?

[ahummel]

host releases.cloudron.io 127.0.0.1
Using domain server:
Name: 127.0.0.1
Address: 127.0.0.1#53
Aliases:

releases.cloudron.io has address 165.227.67.76
releases.cloudron.io has IPv6 address 2604:a880:800:10::b66:f001

and the curl commands show a large json with every version.

I tried it under the root account

[joseph]

@ahummel curl error 6 means dns error (could not resolve). But it seems it can resolve fine now. One last check, does host release.cloudron.io also work (without the 127.0.0.1) ? If that also works, everything is good. Can you try updating again ?

[ahummel]

I will check up later this evening.
Automatic updates are scheduled, normally daily but now i have scheduled it once in a week.
The reason, every time it tries to update the cloudron version and could not success, the unbound service is down and i have to restart it manually. That is very annoying!

[ahummel]

host releases.cloudron.io
;; communications error to ::1#53: connection refused
;; communications error to ::1#53: connection refused
releases.cloudron.io has address 165.227.67.76
;; communications error to ::1#53: connection refused
;; communications error to ::1#53: connection refused
releases.cloudron.io has IPv6 address 2604:a880:800:10::b66:f001
;; communications error to ::1#53: connection refused
;; communications error to ::1#53: connection refused

[ahummel]

I am using cloudron since a long time and never had issues.

Will it help to add it temporarily to /etc/hosts ?

[joseph]

@ahummel not sure what is going on, can you contact us at support@cloudron.io ?

[joseph]

Sorted out on support. This had to do with some efi package blocking apt updates and thus the update stopped mid way.