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Apps | Demo | Docs | Install
  1. Cloudron Forum
  2. Typebot
  3. secondarydomain typebot_viewer_host is required

secondarydomain typebot_viewer_host is required

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  • R Offline
    R Offline
    rogosantos
    wrote on last edited by
    #1

    Hi. I was trying to add a new domain to my typebot from cloudron and I forgot that the actual domain was with outdated credentials in cloudflare. I corrected it right away. I realized it was outdated because I tried to uinstall another aplication and it didn't work.

    Anyway, I tried to add a secondary domain as a "redirect" and it went wrong. Now all my aplications from typebot are off and I cant correct it. My "my.directory" is still acessible, all the domains are right configured but I cant delete any of them, because one is primary and the other one says its "being used" by some aplication in cloudron.

    So im basically stuck at this, I cannot correct or have a functional app page anymore... its always says:

    secondarydomain typebot_viewer_host is required

    I tried to add a 3rd domain and I was able to do so, but no apps works anyway.

    Any solution on this?

    1 Reply Last reply
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    • J Offline
      J Offline
      joseph
      Staff
      wrote on last edited by
      #2

      @rogosantos which version of Cloudron are you on? In Cloudron 8, a similar issue was fixed.

      The error message is complaining about secondary domain missing for typebot. I am not sure what you mean by adding a "secondary domain as a redirect". Do you mean "second domain as a redirect" ?

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      • R Offline
        R Offline
        rogosantos
        wrote on last edited by
        #3

        Yes. I mean second domain as a redirect.

        In my Repair page I have this error:

        An error occurred during the location change operation: Access Denied: message: Unknown X-Auth-Key or X-Auth-Email statusCode: 403 code:9103

        But I am unable to repair or do anything about it.

        Typebot 2.27.0 (version)

        Cloudron v8.0.3 (Ubuntu 22.04.4 LTS) (version)

        Thanks

        micmcM 1 Reply Last reply
        0
        • R rogosantos

          Yes. I mean second domain as a redirect.

          In my Repair page I have this error:

          An error occurred during the location change operation: Access Denied: message: Unknown X-Auth-Key or X-Auth-Email statusCode: 403 code:9103

          But I am unable to repair or do anything about it.

          Typebot 2.27.0 (version)

          Cloudron v8.0.3 (Ubuntu 22.04.4 LTS) (version)

          Thanks

          micmcM Offline
          micmcM Offline
          micmc
          wrote on last edited by
          #4

          @rogosantos said in secondarydomain typebot_viewer_host is required:

          Cloudron v8.0.3 (Ubuntu 22.04.4 LTS) (version)

          There's an update to 8.0.4 for several days already, maybe you should try to update to the new version and see what next? Often, updates fix those little glitches, though still always very few when a new version comes out.
          Check it out.

          Ignorance is not an excuse anymore!
          https://AutomateKit.com

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          0
          • R Offline
            R Offline
            rogosantos
            wrote on last edited by rogosantos
            #5

            I just updated and rebooted the server, but unfortunally the problem stills as the followed image shows:

            Captura de tela 2024-08-26 114701.png

            micmcM J 2 Replies Last reply
            0
            • R rogosantos

              I just updated and rebooted the server, but unfortunally the problem stills as the followed image shows:

              Captura de tela 2024-08-26 114701.png

              micmcM Offline
              micmcM Offline
              micmc
              wrote on last edited by
              #6

              @rogosantos this error indicates the TypeBot Viewer Host is missing. It's not a "redirect" it's the domain to share the bots while protecting your dev environment real address. It's specifically the Typebot Viewer with the Blue question mark, and it should also be REGISTERED as a sub-domain such as an A record at your DNS provider, so make sure this is occurring for each apps that require it.

              Ignorance is not an excuse anymore!
              https://AutomateKit.com

              R 1 Reply Last reply
              0
              • R rogosantos

                I just updated and rebooted the server, but unfortunally the problem stills as the followed image shows:

                Captura de tela 2024-08-26 114701.png

                J Offline
                J Offline
                joseph
                Staff
                wrote on last edited by
                #7

                @rogosantos Looks like there is some bug in the Repair dialog, we will investigate . But to get back, do you know how to use the CLI tool https://docs.cloudron.io/packaging/cli/ ?

                You have to use the CLI tool on your PC (not Cloudron server). And then cloudron repair --app <domainnameofyourapp> . That should fix it .

                R 1 Reply Last reply
                1
                • J joseph

                  @rogosantos Looks like there is some bug in the Repair dialog, we will investigate . But to get back, do you know how to use the CLI tool https://docs.cloudron.io/packaging/cli/ ?

                  You have to use the CLI tool on your PC (not Cloudron server). And then cloudron repair --app <domainnameofyourapp> . That should fix it .

                  R Offline
                  R Offline
                  rogosantos
                  wrote on last edited by
                  #8

                  @joseph I never did so, is there any simpler way to get it solved?

                  J 1 Reply Last reply
                  0
                  • micmcM micmc

                    @rogosantos this error indicates the TypeBot Viewer Host is missing. It's not a "redirect" it's the domain to share the bots while protecting your dev environment real address. It's specifically the Typebot Viewer with the Blue question mark, and it should also be REGISTERED as a sub-domain such as an A record at your DNS provider, so make sure this is occurring for each apps that require it.

                    R Offline
                    R Offline
                    rogosantos
                    wrote on last edited by rogosantos
                    #9

                    @micmc I dont understand why this happened, nothing changed and it was working b4

                    1 Reply Last reply
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                    • R rogosantos

                      @joseph I never did so, is there any simpler way to get it solved?

                      J Offline
                      J Offline
                      joseph
                      Staff
                      wrote on last edited by
                      #10

                      @rogosantos yes, you can write to us at support@cloudron.io and we can fix it up

                      R 1 Reply Last reply
                      0
                      • J joseph

                        @rogosantos yes, you can write to us at support@cloudron.io and we can fix it up

                        R Offline
                        R Offline
                        rogosantos
                        wrote on last edited by
                        #11

                        @joseph Thank you, I just emailed you.

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