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  3. Unable to Load Model

Unable to Load Model

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  • firmansiF Offline
    firmansiF Offline
    firmansi
    wrote on last edited by
    #1

    This applies to all AI engine such as Open AI, Open Router and few others, that I can't load the model, it seems it's blocked, for example I choose credential for Operouter and try to load model but just cant, it happens to open AI too, i choose the credential > choose Assistant and it can't load, can anybody help me if you have same issues

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    • firmansiF Offline
      firmansiF Offline
      firmansi
      wrote on last edited by
      #2

      I experience this after upgrading to 1.8.1 version, i revert back to previous version and working just fine, can cloudron investigate this anomaly?

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      • girishG Do not disturb
        girishG Do not disturb
        girish
        Staff
        wrote on last edited by
        #3

        Are there any errors in the app logs or the browser console ? When you say "can't load" , what is the error? Nothing happens when you click some button? (Sorry, I don't know much about the app, just wanted to get the obvious questions out of the way)

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        • firmansiF Offline
          firmansiF Offline
          firmansi
          wrote on last edited by
          #4

          I have tried different server instances in AWS and GCP to run Cloudron with this version 1.81, because at first I suspected there might be something wrong with the server instances, but the problem remains the same, unable to load model of LLM in respectable AI block whether it's openAI or the others, here what happens, i create new bot then I put the openAI block in canvas, choose or create new credential, after that in drop down menu below credential should come out model options to choose e.g gpt 4o, gpt 4o mini and so on, but what happened was the drop down menu just freeze showing message "load" only, and errror message said that connection to open AI API is not established, this happened to other AI Blocks, not just open AI, also to Open Router, Together, Groq. But now the problem is resolved after I upgraded the 1.81 to recent update 1.82

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