" Error creating an account for this identity." when logging in for the first time
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@girish Using Digital Ocean, they keep the SMTP port closed by default, and Mastodon can't send out the confirmation email.
Instead of asking Digital Ocean to open the port, I'm running my email through a 3rd party (Proton Mail) so I have to add a DNS TXT record and then wait for DNS to update it so that Proton Mail sees that I own the domain.
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This happens on a fresh install, both on the newest Cloudron and Mastodon version available, but also a few weeks ago when I opened this thread.
Although I haven't applied the step described by @g66lol, I was able to log in after a few days. I don't know if this is reproducable.
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Perfect. Let me know if I can support in any way.
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@jayonrails ok, we found the issue. If you have no avatar set on Cloudron, it breaks mastodon. It's a bug in mastodon. A workaround: set a profile picture in Cloudron (profile -> avatar).
We have put a workaround in coming Cloudron release to avoid the Mastodon bug.
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@girish said in " Error creating an account for this identity." when logging in for the first time:
Need more context to help. This happens on a fresh installation? After upgrade? Which Cloudron and Mastodon package version are you on?
Sorry I never got back on this. Been too busy plus I fixed it myself using @g66lol method. I had to use Gmail as a relay since my server wasn't being recognized fast enough
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@girish said in " Error creating an account for this identity." when logging in for the first time:
If you have no avatar set on Cloudron, it breaks mastodon.
You must have had a serious headache to find this bug. Thank you very much for your analysis.
Just out of interest: in which places is the profile picture set in Cloudron used in other applications?
