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Cloudron Forum

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Receive Email

Scheduled Pinned Locked Moved Solved Support
email
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  • T Offline
    T Offline
    thetomester13 App Dev
    wrote on last edited by girish
    #1

    I'm trying to use the built-in email feature. I am hosting my Cloudron on AWS and filled out the appropriate forms. I have all check marks down the email page and am able to send email from my Cloudron account just fine, but when I try to email my Cloudron account, I get a 'Mail delivery failed' message a few days later. Has anyone had something similar happen?

    1 Reply Last reply
    1
  • TomT Offline
    TomT Offline
    Tom
    wrote on last edited by Tom
    #2

    Hey,
    check the dns records and the smtp status:

    0_1523046640160_Bildschirmfoto 2018-04-06 um 22.30.18.png

    Cloudron <3

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    0
  • girishG Do not disturb
    girishG Do not disturb
    girish Staff
    wrote on last edited by
    #3

    @thetomester13 If this is EC2, then make sure that the security group has incoming port 25 open to receive email. You can easily test this on the console using:

    $ telnet my.domain.io 25
    Trying 45.55.2.141...
    Connected to my.domain.com.
    Escape character is '^]'.
    220 ****************************************
    ^]
    
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  • T Offline
    T Offline
    thetomester13 App Dev
    wrote on last edited by
    #4

    Yep! I am on a Lightsail instance and simply needed to open up port 25 for traffic. Thanks!

    1 Reply Last reply
    0

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