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Cloudron Forum

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  1. Cloudron Forum
  2. Support
  3. Receive Email

Receive Email

Scheduled Pinned Locked Moved Solved Support
email
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    • T Offline
      T Offline
      thetomester13
      App Dev
      wrote on last edited by girish
      #1

      I'm trying to use the built-in email feature. I am hosting my Cloudron on AWS and filled out the appropriate forms. I have all check marks down the email page and am able to send email from my Cloudron account just fine, but when I try to email my Cloudron account, I get a 'Mail delivery failed' message a few days later. Has anyone had something similar happen?

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      • TomT Offline
        TomT Offline
        Tom
        wrote on last edited by Tom
        #2

        Hey,
        check the dns records and the smtp status:

        0_1523046640160_Bildschirmfoto 2018-04-06 um 22.30.18.png

        Cloudron <3

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        • girishG Offline
          girishG Offline
          girish
          Staff
          wrote on last edited by
          #3

          @thetomester13 If this is EC2, then make sure that the security group has incoming port 25 open to receive email. You can easily test this on the console using:

          $ telnet my.domain.io 25
          Trying 45.55.2.141...
          Connected to my.domain.com.
          Escape character is '^]'.
          220 ****************************************
          ^]
          
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          • T Offline
            T Offline
            thetomester13
            App Dev
            wrote on last edited by
            #4

            Yep! I am on a Lightsail instance and simply needed to open up port 25 for traffic. Thanks!

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