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  3. Getting 404 after logging in to Penpot

Getting 404 after logging in to Penpot

Scheduled Pinned Locked Moved Support
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  • A Offline
    A Offline
    Algaweb
    wrote on last edited by
    #1

    Hello,
    when on the logging screen of penpot, I can't see login and pass for normal logging in to the app. I can only see OpenID. But when clicking it I get 404 error Not Found nginx.
    I have problem logging in to any app with OpenId or Logg in with Cloudron option. Do you know how to set it up or repair it? penpot.png
    err.png

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    • nebulonN Offline
      nebulonN Offline
      nebulon
      Staff
      wrote on last edited by
      #2

      Can you run cloudron-support --troubleshoot via SSH on the server to get an overview what might be wrong?

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      • A Offline
        A Offline
        Algaweb
        wrote on last edited by
        #3

        Hello, sure: cloudron.png

        I am not that skilled in setting up Cloudron yet but personally I think it might me something with the OpenID login feature. I can't use on any app. It always results in some kind of error.

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        • girishG Offline
          girishG Offline
          girish
          Staff
          wrote on last edited by
          #4

          @Algaweb can you try curl --connect-timeout 10 --max-time 20 https://my.domain.com on your server? Is your server on an internal network?

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          • A Offline
            A Offline
            Algaweb
            wrote on last edited by
            #5

            Ok this is what it got me: curl: (28) Failed to connect to my.domain.com port 443 after 10003 ms: Timeout was reached
            (domain here replaced with placeholder, but was used with real domain with cloudron dashboard running)
            It should not be an internal network as far as I am aware. I can reach it anywhere without restriction or VPN or anything else. But I am not sure how the server is reached within the hosting center if there is some private networking or something.

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            • girishG Offline
              girishG Offline
              girish
              Staff
              wrote on last edited by
              #6

              @Algaweb are you proxying via Cloudflare or is there some application firewall or something like that? I have seen cases where Cloudflare throws a captcha screen which trips apps doing OIDC requests.

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