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Cloudron Forum

Apps | Demo | Docs | Install
  1. Cloudron Forum
  2. Documenso
  3. Signing certificate not included in document download

Signing certificate not included in document download

Scheduled Pinned Locked Moved Documenso
24 Posts 7 Posters 2.8k Views 8 Watching
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  • girishG Offline
    girishG Offline
    girish
    Staff
    wrote on last edited by
    #15

    @gdeflaux issue created upstream - https://github.com/documenso/documenso/issues/1634

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    1
    • G Offline
      G Offline
      gdeflaux
      wrote on last edited by
      #16

      @girish Thanks so much.

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      0
      • G Offline
        G Offline
        gdeflaux
        wrote on last edited by
        #17

        I see there's a possible solution posted on the GH issue. Flagging so that maybe you guys can try it. Thanks!

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        • G Offline
          G Offline
          gdeflaux
          wrote on last edited by
          #18

          Hey. The solution in the GH issue seems to work. I'd be great if @girish (or someone at Cloudron) could test and push an update if it happens to work.

          Thanks!

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          1
          • nebulonN Offline
            nebulonN Offline
            nebulon
            Staff
            wrote on last edited by
            #19

            I've reopened our internal issue to adjust the package if possible.

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            • girishG Offline
              girishG Offline
              girish
              Staff
              wrote on last edited by
              #20

              @gdeflaux Can you check with the latest package? The latest one has sockpuppetbrowser which supposedly fixes the problem.

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              1
              • G Offline
                G Offline
                gdeflaux
                wrote on last edited by
                #21

                Hey. I have tried with fresh new install and I still have the same issue. I've confirmed that the setting to append the certificate was ON for the team.

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                • vladimir.dV Offline
                  vladimir.dV Offline
                  vladimir.d
                  wrote last edited by
                  #22

                  Hi @gdeflaux, I've installed a fresh app, uploaded a pdf file, set a signing form, then signed it. The completed pdf contains Signing Certificate page.
                  Could you elaborate step by step how to reproduce the issue you are facing with?
                  Could you try to increase memory allocated for the app in Resources section in the app's configure view and use the slider to set the memory limit and then to try to sign a pdf?

                  7de5c2f7-d12e-4c85-ab69-47cc5dcb0daf-image.png

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                  • A Offline
                    A Offline
                    andirahmat
                    wrote last edited by
                    #23

                    It was fixed, but after updated to Documenso 1.12.6, com.documenso.cloudronapp@1.7.1 now new signed documents not included with the certificate at the second page. The old signed docs when i redownload still have the certificate on second page.

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                    • vladimir.dV Offline
                      vladimir.dV Offline
                      vladimir.d
                      wrote last edited by
                      #24

                      @andirahmat How big a document were you trying to sign? Could you try to sign a small pdf just with one page?

                      I've tried to reproduce the issue but had no luck.
                      First I installed v1.7.0, the signing certificate page was succesfully generated there, then I updated the app to v1.7.1, and signed a new document - Signing certificate page was attached as well.

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