Billing support issue via email - referred back here to public forum - concerned about confidentiality

[coniunctio]

I am seeking a return email from Cloudron customer support - I cannot tell if my email was responded to via human or automated system referring me back to this public forum regarding a confidential matter.

[coniunctio]

I received your email. Thank you for following up.

[coniunctio]

This support request is resolved. Should I delete this?