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  1. Cloudron Forum
  2. WordPress (Developer)
  3. Error status after restart

Error status after restart

Scheduled Pinned Locked Moved Solved WordPress (Developer)
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  • humptydumptyH Offline
    humptydumptyH Offline
    humptydumpty
    wrote on last edited by humptydumpty
    #1

    App is up and running fine though. Ignore the error?

    WordPress (Developer) 6.8.1
    org.wordpress.unmanaged.cloudronapp@3.11.2
    CR v8.3.2 (Ubuntu 24.04 LTS)

    Nginx Error - Error reloading nginx: reverseproxy exited with code 1 signal null
    

    9070da5e-2051-4b88-805b-3086822b2d5f-image.png

    Terminal keeps trying to reconnect:
    df4d3e4a-6bd9-4aa3-a38e-9ddce0ba8ba1-image.png

    1 Reply Last reply
    0
    • jamesJ james

      Hello @humptydumpty
      Is the app really running or are you seeing just cache?
      Maybe it would be a good idea to restart the server once.

      humptydumptyH Offline
      humptydumptyH Offline
      humptydumpty
      wrote on last edited by humptydumpty
      #3

      @james It's running for sure. I'm able to edit the page and view the changes, etc.

      I just restarted the server and now it won't come back up. What's the next step?

      Edit: I ran the following..

      # cloudron-support --troubleshoot
      Vendor: Hetzner Product: vServer
      Linux: 6.8.0-60-generic
      Ubuntu: noble 24.04
      Processor: AMD EPYC-Milan Processor
      BIOS NotSpecified  CPU @ 2.0GHz x 2
      RAM: 7933172KB
      Disk: /dev/sda1        45G
      [OK]    node version is correct
      [OK]    IPv6 is enabled and public IPv6 address is working
      [OK]    docker is running
      [OK]    docker version is correct
      [OK]    MySQL is running
      [FAIL]  nginx is down. Removing extraneous dashboard domain configs ...
              /home/yellowtent/platformdata/nginx/cert/_.mydomain.com.cert does not exist. removing /home/yellowtent/platformdata/nginx/applications/d6abef4b-5e43-43d9-8b9f-6e05f0eefa16/dev.mydomain.com.conf
              /home/yellowtent/platformdata/nginx/cert/_.mydomain.com.key does not exist. removing /home/yellowtent/platformdata/nginx/applications/d6abef4b-5e43-43d9-8b9f-6e05f0eefa16/dev.mydomain.com.conf
              Service 'nginx' just started 0 secs ago, checking health again in 10s
      [OK]    nginx is running
      [OK]    dashboard cert is valid
      [OK]    dashboard is reachable via loopback
      [OK]    box v8.3.2 is running
      [OK]    netplan is good
      [OK]    DNS is resolving via systemd-resolved
      [OK]    Dashboard is reachable via domain name
      connect: Connection refused
      [OK]    Domain maindomain.com is valid and has not expired
      [OK]    unbound is running
      
      

      NVM. it's back up all by itself. The Wordpress app status has the same error message as before. I ran the same troubleshooting command again and now the cert errors are gone but there's a connection refused line.

      [OK]    node version is correct
      [OK]    IPv6 is enabled and public IPv6 address is working
      [OK]    docker is running
      [OK]    docker version is correct
      [OK]    MySQL is running
      [OK]    nginx is running
      [OK]    dashboard cert is valid
      [OK]    dashboard is reachable via loopback
      [OK]    box v8.3.2 is running
      [OK]    netplan is good
      [OK]    DNS is resolving via systemd-resolved
      [OK]    Dashboard is reachable via domain name
      connect: Connection refused
      [OK]    Domain maindomain.com is valid and has not expired
      [OK]    unbound is running
      
      

      The previous cert errors belonged to a stopped WP dev app (last backup was made in 2024). I just finished manually going through all the updates and it's working fine after the last update. I did a manual restart of the app and status is still running.

      Then, for the original app with the error code, I did a "retry" from the app settings > Repair > Retry Task and the app status is Running now. All good! Could have the expired certs caused NGINX to go wacky or is it a coincidence?

      Either way, all good now. Thank you.

      1 Reply Last reply
      1
      • jamesJ Online
        jamesJ Online
        james
        Staff
        wrote on last edited by
        #2

        Hello @humptydumpty
        Is the app really running or are you seeing just cache?
        Maybe it would be a good idea to restart the server once.

        humptydumptyH 1 Reply Last reply
        0
        • jamesJ james

          Hello @humptydumpty
          Is the app really running or are you seeing just cache?
          Maybe it would be a good idea to restart the server once.

          humptydumptyH Offline
          humptydumptyH Offline
          humptydumpty
          wrote on last edited by humptydumpty
          #3

          @james It's running for sure. I'm able to edit the page and view the changes, etc.

          I just restarted the server and now it won't come back up. What's the next step?

          Edit: I ran the following..

          # cloudron-support --troubleshoot
          Vendor: Hetzner Product: vServer
          Linux: 6.8.0-60-generic
          Ubuntu: noble 24.04
          Processor: AMD EPYC-Milan Processor
          BIOS NotSpecified  CPU @ 2.0GHz x 2
          RAM: 7933172KB
          Disk: /dev/sda1        45G
          [OK]    node version is correct
          [OK]    IPv6 is enabled and public IPv6 address is working
          [OK]    docker is running
          [OK]    docker version is correct
          [OK]    MySQL is running
          [FAIL]  nginx is down. Removing extraneous dashboard domain configs ...
                  /home/yellowtent/platformdata/nginx/cert/_.mydomain.com.cert does not exist. removing /home/yellowtent/platformdata/nginx/applications/d6abef4b-5e43-43d9-8b9f-6e05f0eefa16/dev.mydomain.com.conf
                  /home/yellowtent/platformdata/nginx/cert/_.mydomain.com.key does not exist. removing /home/yellowtent/platformdata/nginx/applications/d6abef4b-5e43-43d9-8b9f-6e05f0eefa16/dev.mydomain.com.conf
                  Service 'nginx' just started 0 secs ago, checking health again in 10s
          [OK]    nginx is running
          [OK]    dashboard cert is valid
          [OK]    dashboard is reachable via loopback
          [OK]    box v8.3.2 is running
          [OK]    netplan is good
          [OK]    DNS is resolving via systemd-resolved
          [OK]    Dashboard is reachable via domain name
          connect: Connection refused
          [OK]    Domain maindomain.com is valid and has not expired
          [OK]    unbound is running
          
          

          NVM. it's back up all by itself. The Wordpress app status has the same error message as before. I ran the same troubleshooting command again and now the cert errors are gone but there's a connection refused line.

          [OK]    node version is correct
          [OK]    IPv6 is enabled and public IPv6 address is working
          [OK]    docker is running
          [OK]    docker version is correct
          [OK]    MySQL is running
          [OK]    nginx is running
          [OK]    dashboard cert is valid
          [OK]    dashboard is reachable via loopback
          [OK]    box v8.3.2 is running
          [OK]    netplan is good
          [OK]    DNS is resolving via systemd-resolved
          [OK]    Dashboard is reachable via domain name
          connect: Connection refused
          [OK]    Domain maindomain.com is valid and has not expired
          [OK]    unbound is running
          
          

          The previous cert errors belonged to a stopped WP dev app (last backup was made in 2024). I just finished manually going through all the updates and it's working fine after the last update. I did a manual restart of the app and status is still running.

          Then, for the original app with the error code, I did a "retry" from the app settings > Repair > Retry Task and the app status is Running now. All good! Could have the expired certs caused NGINX to go wacky or is it a coincidence?

          Either way, all good now. Thank you.

          1 Reply Last reply
          1
          • humptydumptyH humptydumpty has marked this topic as solved on
          • jamesJ Online
            jamesJ Online
            james
            Staff
            wrote on last edited by
            #4

            Hello @humptydumpty
            Very good that you were able to solve the issue yourself with --troubleshoot.

            1 Reply Last reply
            1

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