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Cloudron Forum

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  1. Cloudron Forum
  2. Feature Requests
  3. Suggestion: Clarify Email Client Configuration UI (Port 465 labelling/ inclusion)

Suggestion: Clarify Email Client Configuration UI (Port 465 labelling/ inclusion)

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emailports587465starttls
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  • jamesJ Offline
    jamesJ Offline
    james
    Staff
    wrote last edited by
    #3

    Ah, this specific string is not in the translation but coming from the box code.
    Working on it.

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    • girishG Offline
      girishG Offline
      girish
      Staff
      wrote last edited by girish
      #4

      We can maybe remove port 465 altogether. That port is now deprecated. In fact, it's been reassigned to something else. See also https://www.mailgun.com/blog/email/which-smtp-port-understanding-ports-25-465-587/#chapter-3

      edit: but atleast per https://www.iana.org/assignments/service-names-port-numbers/service-names-port-numbers.txt it's not marked deprecated

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      • girishG Offline
        girishG Offline
        girish
        Staff
        wrote last edited by
        #5

        Of course, if one searches hard enough internet, one can always find comments to the contrary 🙂 https://community.cloudflare.com/t/outdated-information-on-smtp-ports-port-465-vs-587/777312/7 says "Most end-user client software seems to prefer 465" . Best to leave it as-is

        jdaviescoatesJ 1 Reply Last reply
        0
        • girishG girish

          Of course, if one searches hard enough internet, one can always find comments to the contrary 🙂 https://community.cloudflare.com/t/outdated-information-on-smtp-ports-port-465-vs-587/777312/7 says "Most end-user client software seems to prefer 465" . Best to leave it as-is

          jdaviescoatesJ Offline
          jdaviescoatesJ Offline
          jdaviescoates
          wrote last edited by
          #6

          @girish said in Suggestion: Clarify Email Client Configuration UI (Port 465 labelling/ inclusion):

          Best to leave it as-is

          But don't say 465 (TLS).

          This:

          Port: 587 (STARTTLS) or 465 (TLS)
          

          Which is says when you click here:

          Screenshot from 2025-07-21 14-19-07.png

          Is confusing/ wrong, as it seems in actually existing UIs they never actually go together and TLS tends to actually mean STARTTLS which goes with 587.

          I think perhaps something like:

          Port: 587 (STARTTLS – often just called TLS. Recommended) or 465 (SSL – older method)
          

          ?

          I use Cloudron with Gandi & Hetzner

          girishG 1 Reply Last reply
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          • nebulonN Away
            nebulonN Away
            nebulon
            Staff
            wrote last edited by
            #7

            Yeah it is very confusing from a client perspective. The gnome mail clients use:

            image.png

            Thunderbird also does so

            image.png

            Same K9 and the random email app I have on my Android phone.

            Can't say much about how the situation on mac or windows is though, as I don't have such environments.

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            • jdaviescoatesJ jdaviescoates

              @girish said in Suggestion: Clarify Email Client Configuration UI (Port 465 labelling/ inclusion):

              Best to leave it as-is

              But don't say 465 (TLS).

              This:

              Port: 587 (STARTTLS) or 465 (TLS)
              

              Which is says when you click here:

              Screenshot from 2025-07-21 14-19-07.png

              Is confusing/ wrong, as it seems in actually existing UIs they never actually go together and TLS tends to actually mean STARTTLS which goes with 587.

              I think perhaps something like:

              Port: 587 (STARTTLS – often just called TLS. Recommended) or 465 (SSL – older method)
              

              ?

              girishG Offline
              girishG Offline
              girish
              Staff
              wrote last edited by
              #8

              @jdaviescoates from what I understand, the issue is not the help text in Cloudron . The issue is that some apps/clients label it as "TLS" or "SSL" .

              • SSL itself is deprecated, so it's hard to know what exactly the calibre UI needs. It's also common to refer to TLS as SSL because of history.

              • Let's say Cloudron says STARTTLS is recommended. What makes one choose TLS on Calibre? Only because "TLS" seems like some vague match? But technically speaking, these are two different things. As see in other cases like thunderbird and k9....

              Overall, it sucks 🙂

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              • jdaviescoatesJ Offline
                jdaviescoatesJ Offline
                jdaviescoates
                wrote last edited by
                #9

                @girish yeah, now I've seen more of the UI examples for @nebulon I can see the issue. I just know that speaking personally at least a couple of times (in Calibre and definitely somewhere else too, but I can't remember where now) what has worked is choosing 587 + TLS (which I guess is just being mislabelled etc). But agreed, overall it sucks but not a huge amount you can do about it. Seems it basically an issue of trial and error which is rubbish.

                I guess perhaps at least perhaps a small note could be added to the pop-up about how many apps/ platforms have confusing UIs and sometimes trial and error is required (possibly with a link to this thread? 🤷 )

                I use Cloudron with Gandi & Hetzner

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                • andreasduerenA Offline
                  andreasduerenA Offline
                  andreasdueren
                  wrote last edited by
                  #10

                  Yes it sucks. Basically I tell people to simply try out variations of the possibilities until it works. Have you considered adding the option to let people download mobilconfig files for automatic setup? It's a simple XML file I believe which could be auto generated. There is also this tool: https://mobileconfig.vercel.app/

                  jdaviescoatesJ 1 Reply Last reply
                  2
                  • andreasduerenA andreasdueren

                    Yes it sucks. Basically I tell people to simply try out variations of the possibilities until it works. Have you considered adding the option to let people download mobilconfig files for automatic setup? It's a simple XML file I believe which could be auto generated. There is also this tool: https://mobileconfig.vercel.app/

                    jdaviescoatesJ Offline
                    jdaviescoatesJ Offline
                    jdaviescoates
                    wrote last edited by
                    #11

                    @andreasdueren said in Suggestion: Clarify Email Client Configuration UI (Port 465 labelling/ inclusion):

                    Have you considered adding the option to let people download mobilconfig files for automatic setup? It's a simple XML file I believe which could be auto generated. There is also this tool: https://mobileconfig.vercel.app/

                    That sounds good for some use cases. Don't think it would've helped in my "configure Calibre" use case though 🤷

                    I use Cloudron with Gandi & Hetzner

                    andreasduerenA 1 Reply Last reply
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                    • jdaviescoatesJ jdaviescoates

                      @andreasdueren said in Suggestion: Clarify Email Client Configuration UI (Port 465 labelling/ inclusion):

                      Have you considered adding the option to let people download mobilconfig files for automatic setup? It's a simple XML file I believe which could be auto generated. There is also this tool: https://mobileconfig.vercel.app/

                      That sounds good for some use cases. Don't think it would've helped in my "configure Calibre" use case though 🤷

                      andreasduerenA Offline
                      andreasduerenA Offline
                      andreasdueren
                      wrote last edited by
                      #12

                      @jdaviescoates Yes I know, this was more of a general feature request lol

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