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    SOLVED Possible bug in Monica app? ( related to email verification )

    Monica
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    • Roxanne
      Roxanne last edited by girish

      Hi!

      I'm having trouble with Monica app.

      The user I invited was able to sign up with desired email and password -- but he did not receive an email to verify his email address. ( the verification email never arrived to his inbox nor spam folder )
      Is this a bug?

      Thanks!

      Link
      ^ Image of his login page

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      • girish
        girish Staff last edited by

        @Roxanne Looks like this is a bug, checking.

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        • nebulon
          nebulon Staff last edited by

          I was not able to reproduce this on my Cloudron. However just to be sure to be on the same page, you have configured this for multiuser and have APP_SIGNUP_DOUBLE_OPTIN=true set in /app/data/env ?

          From what i recall, we already verified via chat, that test mails from your cloudron to the account in question are sent out just fine. Did you send out those test emails from the same domain, where monica is installed?

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          • Roxanne
            Roxanne @nebulon last edited by Roxanne

            @nebulon said in Possible bug in Monica app? ( related to email verification ):

            I was not able to reproduce this on my Cloudron. However just to be sure to be on the same page, you have configured this for multiuser and have APP_SIGNUP_DOUBLE_OPTIN=true set in /app/data/env ?

            From what i recall, we already verified via chat, that test mails from your cloudron to the account in question are sent out just fine. Did you send out those test emails from the same domain, where monica is installed?

            Yes, I sent out those test emails from the same domain where monica is installed.

            I do have it set to multi-user which I assume is " visible to all users on this cloudron " and no, I have not set APP_SIGNUP_DOUBLE_OPTIN=true in /app/data/env. I'll try that soon.

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            • Roxanne
              Roxanne last edited by Roxanne

              I changed that option to true and re-invited him as a collaborator... It didn't work 😞

              alt text

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              • nebulon
                nebulon Staff last edited by

                Does this issue still exist now after a couple of monica updates since then?

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