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    SOLVED Cannot install Add-Ons from the Atlassian Marketplace

    Confluence
    confluence
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    • J
      jensbee4 last edited by girish

      Hallo,
      i have installec confluence and its running. LDAP integration works. But now i want to install Add-Ons. i get the error" Problem beim Zugriff auf die Datei draw.io Diagrams for Confluence." (Problem accessing File [add-on name]

      I get this error on every addon i tried.
      How to solve this?

      Greetings Jens

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      • girish
        girish Staff last edited by

        @jensbee4 We are investigating this. This is most likely a packaging error on our side.

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        • J
          jensbee4 last edited by

          Thanks for your Work. Would be realy important for our Startup,.

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          • girish
            girish Staff last edited by

            @jensbee4 Sorry for the delay, we are just updating this app today.

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            • girish
              girish Staff last edited by

              @jensbee4 We have pushed updates to Confluence all the way through 6.11.

              I am not able to reproduce the issue that you are facing though. I was able to install draw.io. I first installed it:
              0_1536706075595_drawio.png

              Then, I could create a diagram:

              2_1536706075597_drawio-create.png

              Then, I can see the drawio editor:

              1_1536706075596_drawio-confluence.png

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              • J
                jensbee4 last edited by

                Sorry for the Late repley.
                After an Update to confluence in cloudron installing updates was possible.
                A Minute ago i installed the latest Update.
                Seems to work now.

                Jens

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