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  3. DNS config error 502 bad gateway notifications

DNS config error 502 bad gateway notifications

Scheduled Pinned Locked Moved Unsolved Support
desecdomain
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  • T Offline
    T Offline
    tecbox
    wrote last edited by
    #3

    Hi @james
    the domain is "tecbox.de". Thanks!

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    • jamesJ Offline
      jamesJ Offline
      james
      Staff
      wrote last edited by james
      #4

      Hello @tecbox
      Sorry, I mistook deSEC for DNSSEC.

      Do you have IPv4 and IPv6 enabled?
      Please connect to your Cloudron server with ssh and run the following two commands and share the output:

      curl -4 'https://desec.io/api/v1/'
      
      curl -6 'https://desec.io/api/v1/'
      
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      • T Offline
        T Offline
        tecbox
        wrote last edited by tecbox
        #5

        Hi @james,
        no problem, here the outputs from requested commands:
        4:

        {"register":"https://desec.io/api/v1/auth/","login":"https://desec.io/api/v1/auth/login/","reset-password":"https://desec.io/api/v1/auth/account/reset-password/"}
        

        6:

        {"register":"https://desec.io/api/v1/auth/","login":"https://desec.io/api/v1/auth/login/","reset-password":"https://desec.io/api/v1/auth/account/reset-password/"}
        
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        • jamesJ Offline
          jamesJ Offline
          james
          Staff
          wrote last edited by
          #6

          Hello @tecbox
          Could you please go into your deSEC DNS configuration in Cloudron and verify if everything look correct and also if the api token is still valid?

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          • T Offline
            T Offline
            tecbox
            wrote last edited by
            #7

            Hi @james
            all seems ok, config is good, token is still valid. DNS updates working, a DNS resync goes through without any errors.

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            • jamesJ Offline
              jamesJ Offline
              james
              Staff
              wrote last edited by
              #8

              Hello @tecbox
              Could you please contact support@cloudron.io and reference this topic with a link?
              We need to look into it a little deeper to get to the root of this issue.

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              • T Offline
                T Offline
                tecbox
                wrote last edited by
                #9

                Hi @james
                done: [27594]
                Thx!

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                • jamesJ james has marked this topic as solved
                • jdaviescoatesJ Offline
                  jdaviescoatesJ Offline
                  jdaviescoates
                  wrote last edited by
                  #10

                  What was the issue?

                  I use Cloudron with Gandi & Hetzner

                  T 1 Reply Last reply
                  1
                  • jdaviescoatesJ jdaviescoates

                    What was the issue?

                    T Offline
                    T Offline
                    tecbox
                    wrote last edited by
                    #11

                    @jdaviescoates
                    It is actually not resolved, opened ticket via mail, but did not received an anwser yet.

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                    • jamesJ james has marked this topic as unsolved
                    • J Offline
                      J Offline
                      joseph
                      Staff
                      wrote last edited by
                      #12

                      @tecbox I sent a reply from support. I debugged this further . The 502 is returned from deSEC . I have added some logs on your server to see if we can get the full error to report to deSEC. So far, it's been running for the last one hour without reporting any error from deSEC .

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