Cloudron makes it easy to run web apps like WordPress, Nextcloud, GitLab on your server. Find out more or install now.


Skip to content
  • Categories
  • Recent
  • Tags
  • Popular
  • Bookmarks
  • Search
Skins
  • Light
  • Brite
  • Cerulean
  • Cosmo
  • Flatly
  • Journal
  • Litera
  • Lumen
  • Lux
  • Materia
  • Minty
  • Morph
  • Pulse
  • Sandstone
  • Simplex
  • Sketchy
  • Spacelab
  • United
  • Yeti
  • Zephyr
  • Dark
  • Cyborg
  • Darkly
  • Quartz
  • Slate
  • Solar
  • Superhero
  • Vapor

  • Default (No Skin)
  • No Skin
Collapse
Brand Logo

Cloudron Forum

Apps - Status | Demo | Docs | Install
  1. Cloudron Forum
  2. Support
  3. Backup restore brocken - wrong file owner "yellowtent" instead of "www-data" in /app/data Lamp Stack

Backup restore brocken - wrong file owner "yellowtent" instead of "www-data" in /app/data Lamp Stack

Scheduled Pinned Locked Moved Unsolved Support
2 Posts 1 Posters 9 Views 1 Watching
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • dsp76D Offline
    dsp76D Offline
    dsp76
    wrote last edited by dsp76
    #1

    Description

    I had some no related issues in an application installed in the LAMP stack. When I tried to restore an earlier manual and automatic backup from today, the app failed to start after the restore. I found out, that all restored files are owned by "yellowtent" instead of "www-data". Unfortunately the shell doesn't start so I can't manually fix it recursively.

    Steps to reproduce

    • restore LAMP App from backup
    • files are owned by "yellowtent"

    Logs

    Jan 22 20:43:48 ==> Do not override existing index file
    Jan 22 20:43:48 ==> PHP version set to 8.3
    Jan 22 20:43:48 ==> Source custom startup script
    Jan 22 20:43:48 touch: cannot touch '/app/data/tmp/.npmrc': Permission denied
    

    Troubleshooting Already Performed

    • tried to enter terminal to change owner of the files

    System Details

    Generate Diagnostics Data

    Cloudron Version

    Cloudron version - 9.0.17
    

    Ubuntu Version

    Ubuntu version - Ubuntu 24.04 LTS Linux 6.8.0-90-generic
    

    Cloudron installation method

    Options:

    • Manual with ./cloudron-setup

    Output of cloudron-support --troubleshoot

    Vendor: Hetzner Product: vServer
    Linux: 6.8.0-90-generic
    Ubuntu: noble 24.04
    Execution environment: kvm
    Processor: AMD EPYC-Milan Processor
    BIOS NotSpecified  CPU @ 2.0GHz x 8
    RAM: 32087112KB
    Disk: /dev/sda1        21G
    [OK]	node version is correct
    [OK]	IPv6 is enabled and public IPv6 address is working
    [OK]	docker is running
    [OK]	docker version is correct
    [OK]	MySQL is running
    [OK]	netplan is good
    [OK]	DNS is resolving via systemd-resolved
    [OK]	unbound is running
    [OK]	nginx is running
    [OK]	dashboard cert is valid
    [OK]	dashboard is reachable via loopback
    [OK]	No pending database migrations
    [OK]	Service 'mysql' is running and healthy
    [OK]	Service 'postgresql' is running and healthy
    [OK]	Service 'mongodb' is running and healthy
    [OK]	Service 'mail' is running and healthy
    [OK]	Service 'graphite' is running and healthy
    [OK]	Service 'sftp' is running and healthy
    [OK]	box v9.0.17 is running
    [OK]	Dashboard is reachable via domain name
    

    (Ask me about B2B marketing automation & low code business solutions, if thats interesting for you.)

    1 Reply Last reply
    0
    • dsp76D Offline
      dsp76D Offline
      dsp76
      wrote last edited by
      #2

      OK - managed to enter the terminal with recovery modus and changed ownership of the files. App is now running again. But still - whats the issue with the backup restore?

      (Ask me about B2B marketing automation & low code business solutions, if thats interesting for you.)

      1 Reply Last reply
      0
      Reply
      • Reply as topic
      Log in to reply
      • Oldest to Newest
      • Newest to Oldest
      • Most Votes


      • Login

      • Don't have an account? Register

      • Login or register to search.
      • First post
        Last post
      0
      • Categories
      • Recent
      • Tags
      • Popular
      • Bookmarks
      • Search