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  3. Error - DNS A Record of example.com is not synced yet: ETRYAGAIN

Error - DNS A Record of example.com is not synced yet: ETRYAGAIN

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  • dsp76D Offline
    dsp76D Offline
    dsp76
    wrote last edited by
    #1
    Error - DNS A Record of example.com is not synced yet: ETRYAGAIN
    

    Will this resolve automatically after some time?
    DNS is now pointing to Cloudron and the app is running fine. However, Cloudron still shows the error and blocks all menu options.

    6c36415f-cba5-43ac-836b-5f5f43566cb7-image.png

    Restarting the app is not available in the main UI, only in the Terminal view. We restarted it from there, but the issue persists.

    What triggers a re-check so that the error state is cleared?

    (Ask me about B2B marketing automation & low code business solutions, if thats interesting for you.)

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    • jamesJ Online
      jamesJ Online
      james
      Staff
      wrote last edited by
      #2

      Hello @dsp76

      When using the base domain e.g.: example.com the DNS propagation takes longer compared to sub Domains.

      Also check if your domain registrar or DNS management provider has set an alias for the base Domain.
      This would block the DNS resolution.

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      • dsp76D Offline
        dsp76D Offline
        dsp76
        wrote last edited by
        #3

        When checking with dnschecker.org I can see its already updated in all checked regions. The domain already resolves to our cloudron instance and its also responding as expected (Website). Also the certificate (LE) has been issued correctly. So why does the app still stay in error state?

        (Ask me about B2B marketing automation & low code business solutions, if thats interesting for you.)

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        • nebulonN Offline
          nebulonN Offline
          nebulon
          Staff
          wrote last edited by
          #4

          If this app was newly installed and hit immediately that error, it may end up in that state I think. The easiest here would be just uninstall and reinstall it on that domain. A simple app restart itself does not check the DNS nor setup the reverse proxy for it then.

          Otherwise we may have to take a look at the server directly to see the state and why the relevant menu items to fix the situation are disabled.

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