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Cloudron Forum

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  1. Cloudron Forum
  2. Support
  3. Cloudron subscription set to cancelled

Cloudron subscription set to cancelled

Scheduled Pinned Locked Moved Solved Support
subscription
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  • J Offline
    J Offline
    Jean-Henri
    wrote last edited by
    #1

    Hi there,

    My Cloudron subscription is seen as "cancelled" in the dashboard while I actually paid for the yearly subscription.

    Services are still running but I'm worried.

    What can i do?

    Thanks

    1 Reply Last reply
    1
    • nebulonN Away
      nebulonN Away
      nebulon
      Staff
      wrote last edited by
      #2

      Hi, please write to us to support@cloudron.io for biling related issue, we can surely sort this out quickly.

      1 Reply Last reply
      1
      • J joseph has marked this topic as solved
      • J Online
        J Online
        joseph
        Staff
        wrote last edited by
        #3

        Cloudron doesn't delete data or stop services. The server is left as-is , whether subscription is paid or not. It will keep running.

        1 Reply Last reply
        3

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