Community App: CloudronVersions.json Response timeout

[rosano]

Not sure why this is timing out as the URL seems to be available for me:

https://bind.0data.app/CloudronVersions.json

Mar 20 14:00:10 {
Mar 20 14:00:10 path: '/api/v1/community/app',
Mar 20 14:00:10 status: 500,
Mar 20 14:00:10 error: ServerError [ServiceUnavailableError]: Response timeout
Mar 20 14:00:10 at IncomingMessage.<anonymous> (/home/yellowtent/box/node_modules/connect-timeout/index.js:84:8)
Mar 20 14:00:10 at IncomingMessage.emit (node:events:508:28)
Mar 20 14:00:10 at Timeout._onTimeout (/home/yellowtent/box/node_modules/connect-timeout/index.js:49:11)
Mar 20 14:00:10 at listOnTimeout (node:internal/timers:605:17)
Mar 20 14:00:10 at process.processTimers (node:internal/timers:541:7) {
Mar 20 14:00:10 code: 'ETIMEDOUT',
Mar 20 14:00:10 timeout: 60000
Mar 20 14:00:10 }
Mar 20 14:00:10 }
Mar 20 14:00:10 HttpError: Could not resolve CloudronVersions.json from URL
Mar 20 14:00:10 at BoxError.toHttpError (file:///home/yellowtent/box/src/boxerror.js:86:16)
Mar 20 14:00:10 at getAppVersion (file:///home/yellowtent/box/src/routes/community.js:13:37)
Mar 20 14:00:10 at process.processTicksAndRejections (node:internal/process/task_queues:103:5)
Mar 20 14:00:20 box:apphealthmonitor app health: 19 running / 3 stopped / 0 unresponsive
Mar 20 14:00:30 box:apphealthmonitor app health: 19 running / 3 stopped / 0 unresponsive
Mar 20 14:00:40 box:apphealthmonitor app health: 19 running / 3 stopped / 0 unresponsive
Mar 20 14:00:50 box:apphealthmonitor app health: 19 running / 3 stopped / 0 unresponsive
Mar 20 14:01:00 box:apphealthmonitor app health: 19 running / 3 stopped / 0 unresponsive
Mar 20 14:01:10 box:apphealthmonitor app health: 19 running / 3 stopped / 0 unresponsive
Mar 20 14:01:20 box:apphealthmonitor app health: 19 running / 3 stopped / 0 unresponsive
Mar 20 14:01:20 {
Mar 20 14:01:20 path: '/api/v1/community/app',
Mar 20 14:01:20 status: 500,
Mar 20 14:01:20 error: ServerError [ServiceUnavailableError]: Response timeout
Mar 20 14:01:20 at IncomingMessage.<anonymous> (/home/yellowtent/box/node_modules/connect-timeout/index.js:84:8)
Mar 20 14:01:20 at IncomingMessage.emit (node:events:508:28)
Mar 20 14:01:20 at Timeout._onTimeout (/home/yellowtent/box/node_modules/connect-timeout/index.js:49:11)
Mar 20 14:01:20 at listOnTimeout (node:internal/timers:605:17)
Mar 20 14:01:20 at process.processTimers (node:internal/timers:541:7) {
Mar 20 14:01:20 code: 'ETIMEDOUT',
Mar 20 14:01:20 timeout: 60000
Mar 20 14:01:20 }
Mar 20 14:01:20 }

Noticing also that it seems to resolve immediately the first time, but subsequent attempts time out until I restart the server.

Mar 20 14:06:28 box:network/generic getIP: querying https://ipv4.api.cloudron.io/api/v1/helper/public_ip to get ipv4
Mar 20 14:06:29 box:community downloading manifest from https://bind.0data.app/CloudronVersions.json version latest
Mar 20 14:06:29 box:reverseproxy writeDefaultConfig: writing configs for endpoint "ip"
Mar 20 14:06:29 box:shell reverseproxy: /usr/bin/sudo --non-interactive /home/yellowtent/box/src/scripts/restartservice.sh nginx
Mar 20 14:06:29 box:platform onActivated: finished

But from there when I install it it times out again:

Mar 20 14:07:20 {
Mar 20 14:07:20 path: '/api/v1/apps',
Mar 20 14:07:20 status: 500,
Mar 20 14:07:20 error: ServerError [ServiceUnavailableError]: Response timeout
Mar 20 14:07:20 at IncomingMessage.<anonymous> (/home/yellowtent/box/node_modules/connect-timeout/index.js:84:8)
Mar 20 14:07:20 at IncomingMessage.emit (node:events:508:28)
Mar 20 14:07:20 at Timeout._onTimeout (/home/yellowtent/box/node_modules/connect-timeout/index.js:49:11)
Mar 20 14:07:20 at listOnTimeout (node:internal/timers:605:17)
Mar 20 14:07:20 at process.processTimers (node:internal/timers:541:7) {
Mar 20 14:07:20 code: 'ETIMEDOUT',
Mar 20 14:07:20 timeout: 60000
Mar 20 14:07:20 }
Mar 20 14:07:20 }
Mar 20 14:07:20 TypeError: Cannot read properties of undefined (reading 'manifest')
Mar 20 14:07:20 at install (file:///home/yellowtent/box/src/routes/apps.js:136:32)
Mar 20 14:07:20 at process.processTicksAndRejections (node:internal/process/task_queues:103:5)

[joseph]

@rosano it works here. Did you change anything on your side? And also on the demo Cloudron . This looks like maybe there is some connectivity issue between your Cloudron and the app hosting the versions file. Have you run cloudron-support --troubleshoot already?

[rosano]

@joseph said:

And also on the demo Cloudron.

Hmm yes it does work on the demo. Would there be an issue if the versions file is also hosted on the same Cloudron?

cloudron-support --troubleshoot seems to be mostly OK except for some kind of mail issue:

[FAIL]	Database migrations are pending. Last migration in DB: /20260217120000-mailPasswords-create-table.js. Last migration file: /package.json.
	Please run 'cloudron-support --apply-db-migrations' to apply the migrations.

[rosano]

rosano said:

Would there be an issue if the versions file is also hosted on the same Cloudron?

Huh well I tried uploading my file to Surfer on the demo cloudron and using that but it also works fine. Not sure what's going on with my file…

[joseph]

Can you curl that file from the server (via ssh)?

[joseph]

@rosano said:

[FAIL] Database migrations are pending. Last migration in DB: /20260217120000-mailPasswords-create-table.js. Last migration file: /package.json.
Please run 'cloudron-support --apply-db-migrations' to apply the migrations.

This is fixed in 9.1.5, was a bug in the support script.

[rosano]

@joseph curl https://bind.0data.app/CloudronVersions.json outputs the content

{
    "stable": true,
    …

[rosano]

This post is deleted!

[rosano]

@joseph said:

This is fixed in 9.1.5, was a bug in the support script.

I just updated to 9.1.5 and restarted the server, still timing out.

[joseph]

@rosano I meant the missing db migration issue is fixed and not the timeout issue.

Could there be some IPv4/IPv6 issue? Have you tried with curl -4 and curl -6 ?

[rosano]

@joseph said:

Have you tried with curl -4 and curl -6 ?

Both curl -4 https://bind.0data.app/CloudronVersions.json and curl -6 https://bind.0data.app/CloudronVersions.json just return the content.

Well I guess as long as other people can install it maybe it's fine for now, but eventually I would like to run it with the same process so I know what it's like.

[joseph]

@rosano yeah, not sure what the issue is. If it's important, write to us on support@cloudron.io and we will have to debug further.

[rosano]

Just for reference: I tried using a versions file hosted externally and I can install my app from there just fine, so maybe it does have to do with fetching a versions file on my own Cloudron. Not sure why as it's just over https but both hosted via Surfer and a custom app it seems to timeout.

[rosano]

Also similarly: I could start installing my app, but it fails on downloading the icon, which is also hosted on my Cloudron.

Mar 21 16:07:20 apptask: downloadIcon: Downloading community icon https://bind.0data.app/identity.svg
Mar 21 16:08:20 community: Attempt 1 failed. Will retry: Network error downloading icon: The operation was aborted
Mar 21 16:09:25 community: Attempt 2 failed. Will retry: Network error downloading icon: The operation was aborted
Mar 21 16:10:31 community: Attempt 3 failed. Will retry: Network error downloading icon: The operation was aborted
Mar 21 16:11:36 community: Attempt 4 failed. Will retry: Network error downloading icon: The operation was aborted 

Again, not sure why this would behave differently but maybe I will write to support to go deeper.

[rosano]

@joseph said:

If it's important, write to us on support@cloudron.io and we will have to debug further.

I just wrote and was told to post here because it's a technical request?

[robi]

@rosano what if it's an ico or gif or jpg?

[rosano]

@robi I tried with png in case you mean SVG is an issue, same thing.

Mar 23 09:51:19 tasks: updating task 16295 with: {"percent":15,"message":"Downloading icon"}
Mar 23 09:51:19 apptask: downloadIcon: Downloading community icon https://static.rosano.ca/0data/identity.png
Mar 23 09:52:19 community: Attempt 1 failed. Will retry: Network error downloading icon: The operation was aborted

[rosano]

Actually I spoke too soon, it did timeout but then it kept going and installed the app. And now it seems to work with the SVG as well. Just seem to not work when my server uses a versions file on the same server.

[rosano]

Ok, I've solved this for my purposes.

Seems like when I try curl -v https://bind.0data.app/CloudronVersions.json from my Cloudron, it fails.

*   Trying •••.••.••.••:443...
* connect to •••.••.••.•• port 443 failed: Connection timed out
* Failed to connect to bind.0data.app port 443 after 129437 ms: Connection timed out
* Closing connection 0
curl: (28) Failed to connect to bind.0data.app port 443 after 129437 ms: Connection timed out

Which tells me there's some issue with loading URLs from the same server.

Interestingly, if I find the internal IP via

docker inspect <process> | grep '"IPAddress"'

and port via

docker inspect <process> | grep -A5 '"Ports"'

I can call successfully load the file with

curl -v -H "Host: bind.0data.app" http://<ip>:<port>/CloudronVersions.json

But I have decided it's easier for me to simply host a kind of URL masking thing on another server. Anyway thanks for the help and attention from everyone who chimed in ️

[rosano]

Similarly described in Unusable application:

Pushing/pulling an image from a remote works correctly. However, attempting to pull an image from the same server doesn't work at all.

I tried upgrading to Ubuntu 24.04 and it seems to work as expected now (versions file + icon on the same server without issue).