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  1. Cloudron Forum
  2. Support
  3. Community App: CloudronVersions.json Response timeout

Community App: CloudronVersions.json Response timeout

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  • rosanoR rosano

    @joseph said:

    This is fixed in 9.1.5, was a bug in the support script.

    I just updated to 9.1.5 and restarted the server, still timing out.

    J Online
    J Online
    joseph
    Staff
    wrote last edited by
    #10

    @rosano I meant the missing db migration issue is fixed and not the timeout issue.

    Could there be some IPv4/IPv6 issue? Have you tried with curl -4 and curl -6 ?

    rosanoR 1 Reply Last reply
    0
    • J joseph

      @rosano I meant the missing db migration issue is fixed and not the timeout issue.

      Could there be some IPv4/IPv6 issue? Have you tried with curl -4 and curl -6 ?

      rosanoR Offline
      rosanoR Offline
      rosano
      wrote last edited by
      #11

      @joseph said:

      Have you tried with curl -4 and curl -6 ?

      Both curl -4 https://bind.0data.app/CloudronVersions.json and curl -6 https://bind.0data.app/CloudronVersions.json just return the content.

      Well I guess as long as other people can install it maybe it's fine for now, but eventually I would like to run it with the same process so I know what it's like.

      1 Reply Last reply
      1
      • J Online
        J Online
        joseph
        Staff
        wrote last edited by
        #12

        @rosano yeah, not sure what the issue is. If it's important, write to us on support@cloudron.io and we will have to debug further.

        rosanoR 1 Reply Last reply
        0
        • J joseph has marked this topic as solved
        • rosanoR Offline
          rosanoR Offline
          rosano
          wrote last edited by
          #13

          Just for reference: I tried using a versions file hosted externally and I can install my app from there just fine, so maybe it does have to do with fetching a versions file on my own Cloudron. Not sure why as it's just over https but both hosted via Surfer and a custom app it seems to timeout.

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          • rosanoR Offline
            rosanoR Offline
            rosano
            wrote last edited by
            #14

            Also similarly: I could start installing my app, but it fails on downloading the icon, which is also hosted on my Cloudron.

            Mar 21 16:07:20 apptask: downloadIcon: Downloading community icon https://bind.0data.app/identity.svg
            Mar 21 16:08:20 community: Attempt 1 failed. Will retry: Network error downloading icon: The operation was aborted
            Mar 21 16:09:25 community: Attempt 2 failed. Will retry: Network error downloading icon: The operation was aborted
            Mar 21 16:10:31 community: Attempt 3 failed. Will retry: Network error downloading icon: The operation was aborted
            Mar 21 16:11:36 community: Attempt 4 failed. Will retry: Network error downloading icon: The operation was aborted 
            

            Again, not sure why this would behave differently but maybe I will write to support to go deeper.

            robiR 1 Reply Last reply
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            • J joseph

              @rosano yeah, not sure what the issue is. If it's important, write to us on support@cloudron.io and we will have to debug further.

              rosanoR Offline
              rosanoR Offline
              rosano
              wrote last edited by
              #15

              @joseph said:

              If it's important, write to us on support@cloudron.io and we will have to debug further.

              I just wrote and was told to post here because it's a technical request?

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              • rosanoR rosano

                Also similarly: I could start installing my app, but it fails on downloading the icon, which is also hosted on my Cloudron.

                Mar 21 16:07:20 apptask: downloadIcon: Downloading community icon https://bind.0data.app/identity.svg
                Mar 21 16:08:20 community: Attempt 1 failed. Will retry: Network error downloading icon: The operation was aborted
                Mar 21 16:09:25 community: Attempt 2 failed. Will retry: Network error downloading icon: The operation was aborted
                Mar 21 16:10:31 community: Attempt 3 failed. Will retry: Network error downloading icon: The operation was aborted
                Mar 21 16:11:36 community: Attempt 4 failed. Will retry: Network error downloading icon: The operation was aborted 
                

                Again, not sure why this would behave differently but maybe I will write to support to go deeper.

                robiR Offline
                robiR Offline
                robi
                wrote last edited by
                #16

                @rosano what if it's an ico or gif or jpg?

                Conscious tech

                rosanoR 1 Reply Last reply
                1
                • robiR robi

                  @rosano what if it's an ico or gif or jpg?

                  rosanoR Offline
                  rosanoR Offline
                  rosano
                  wrote last edited by
                  #17

                  @robi I tried with png in case you mean SVG is an issue, same thing.

                  Mar 23 09:51:19 tasks: updating task 16295 with: {"percent":15,"message":"Downloading icon"}
                  Mar 23 09:51:19 apptask: downloadIcon: Downloading community icon https://static.rosano.ca/0data/identity.png
                  Mar 23 09:52:19 community: Attempt 1 failed. Will retry: Network error downloading icon: The operation was aborted
                  
                  rosanoR 1 Reply Last reply
                  0
                  • rosanoR rosano

                    @robi I tried with png in case you mean SVG is an issue, same thing.

                    Mar 23 09:51:19 tasks: updating task 16295 with: {"percent":15,"message":"Downloading icon"}
                    Mar 23 09:51:19 apptask: downloadIcon: Downloading community icon https://static.rosano.ca/0data/identity.png
                    Mar 23 09:52:19 community: Attempt 1 failed. Will retry: Network error downloading icon: The operation was aborted
                    
                    rosanoR Offline
                    rosanoR Offline
                    rosano
                    wrote last edited by
                    #18

                    Actually I spoke too soon, it did timeout but then it kept going and installed the app. And now it seems to work with the SVG as well. Just seem to not work when my server uses a versions file on the same server.

                    1 Reply Last reply
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                    • rosanoR Offline
                      rosanoR Offline
                      rosano
                      wrote last edited by
                      #19

                      Ok, I've solved this for my purposes.

                      Seems like when I try curl -v https://bind.0data.app/CloudronVersions.json from my Cloudron, it fails.

                      *   Trying •••.••.••.••:443...
                      * connect to •••.••.••.•• port 443 failed: Connection timed out
                      * Failed to connect to bind.0data.app port 443 after 129437 ms: Connection timed out
                      * Closing connection 0
                      curl: (28) Failed to connect to bind.0data.app port 443 after 129437 ms: Connection timed out
                      

                      Which tells me there's some issue with loading URLs from the same server.

                      Interestingly, if I find the internal IP via

                      docker inspect <process> | grep '"IPAddress"'
                      

                      and port via

                      docker inspect <process> | grep -A5 '"Ports"'
                      

                      I can call successfully load the file with

                      curl -v -H "Host: bind.0data.app" http://<ip>:<port>/CloudronVersions.json
                      

                      But I have decided it's easier for me to simply host a kind of URL masking thing on another server. Anyway thanks for the help and attention from everyone who chimed in 🙏🏽☀️

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