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Cloudron Forum

Apps - Status | Demo | Docs | Install
  1. Cloudron Forum
  2. Docmost
  3. Cannot activate Enterprise license

Cannot activate Enterprise license

Scheduled Pinned Locked Moved Docmost
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  • jamesJ Online
    jamesJ Online
    james
    Staff
    wrote last edited by
    #6

    Hello @teiluj
    Sorry for the delay. I did not get to your issue yet.

    1 Reply Last reply
    1
    • jamesJ Online
      jamesJ Online
      james
      Staff
      wrote last edited by
      #7

      Hello @teiluj

      We build Docmost from the GitHub source tarball, but the EE features (including /api/license/activate) live in a private git submodule (docmost/ee) that isn't in the tarball. The official docmost/docmost Docker image contains the pre-compiled EE code (verified: /app/apps/server/dist/ee/licence/license.controller.js exists there). Fix would be to repackage the official image on top of cloudron/base instead of building from source.

      We had various cases where other apps shut down the paid version access without notice, leaving us with no way to push updates.
      One example would be the recent change to @cal.com https://forum.cloudron.io/topic/15399/cal.com-closing-source
      If they don't release the enterprise part for us to build a package from and dealing with those docker images has often led to more problems, see https://forum.cloudron.io/post/123514

      So we got very hesitant to switch Cloudron apps like that.
      Just for us to know, do you just want to try the enterprise version or do you plan to fully use it?

      T P 2 Replies Last reply
      1
      • jamesJ james

        Hello @teiluj

        We build Docmost from the GitHub source tarball, but the EE features (including /api/license/activate) live in a private git submodule (docmost/ee) that isn't in the tarball. The official docmost/docmost Docker image contains the pre-compiled EE code (verified: /app/apps/server/dist/ee/licence/license.controller.js exists there). Fix would be to repackage the official image on top of cloudron/base instead of building from source.

        We had various cases where other apps shut down the paid version access without notice, leaving us with no way to push updates.
        One example would be the recent change to @cal.com https://forum.cloudron.io/topic/15399/cal.com-closing-source
        If they don't release the enterprise part for us to build a package from and dealing with those docker images has often led to more problems, see https://forum.cloudron.io/post/123514

        So we got very hesitant to switch Cloudron apps like that.
        Just for us to know, do you just want to try the enterprise version or do you plan to fully use it?

        T Online
        T Online
        Teiluj
        wrote last edited by
        #8

        @james Thanks for looking into this - this is what I feared.

        As far as I can tell, Docmost has not changed its licensing model in a recent past or at least not since becoming an app available on Cloudron.

        Additionally, I have some vague recollection of similar situations with other apps on Cloudron (a quick search reveals apps like Baserow and Mattermost)

        For now we are looking at trialing Docmost enterprise with the ultimate view to possibly adopt it for all the benefit and additional features it provides.
        For example, things like OIDC is locked behind the (trial) license and it is not quite clear if/how we would connect it with Cloudron as an OIDC provider for now.

        How has Cloudron approached situation such as this one (if any)? was it through direct contact with the dev-team? If so, would it help if I attempt to put you in relation with a relevant contact? would the best way be for the docmost dev(s) to contact support@cloudron.io directly?

        I suspect that building the Enterprise version of Docmost would not get away from needing a valid license.
        Also, I do not think that pulling a partly private app image conflicts with having an open source cloudron app package residing on cloudron gitlab does it?
        Possibly it just requires an agreement and permissions between Cloudron and Docmost.

        1 Reply Last reply
        0
        • jamesJ james

          Hello @teiluj

          We build Docmost from the GitHub source tarball, but the EE features (including /api/license/activate) live in a private git submodule (docmost/ee) that isn't in the tarball. The official docmost/docmost Docker image contains the pre-compiled EE code (verified: /app/apps/server/dist/ee/licence/license.controller.js exists there). Fix would be to repackage the official image on top of cloudron/base instead of building from source.

          We had various cases where other apps shut down the paid version access without notice, leaving us with no way to push updates.
          One example would be the recent change to @cal.com https://forum.cloudron.io/topic/15399/cal.com-closing-source
          If they don't release the enterprise part for us to build a package from and dealing with those docker images has often led to more problems, see https://forum.cloudron.io/post/123514

          So we got very hesitant to switch Cloudron apps like that.
          Just for us to know, do you just want to try the enterprise version or do you plan to fully use it?

          P Offline
          P Offline
          Philip
          App Maintainer
          wrote last edited by
          #9

          Hi @james, founder of Docmost here.

          It would be awesome if you consider basing your build on the official Docmost image.

          Since Docmost is self-hosted, we don't restrict where users can run the software.
          We made the enterprise module separation of concern as clean as possible. It is bundled in our official build process and only gets called when an enterprise license is activated. It don't interfere with the core app.

          Having this supported would make life easier for users who wish to use Cloudron and also benefit from our enterprise features such as SSO, AI, page verification workflows and more.

          Please let me know if there is anything I can do on my end to facilitate. Happy to reach out any other ways you suggest.
          Thank you.

          1 Reply Last reply
          3
          • jamesJ Online
            jamesJ Online
            james
            Staff
            wrote last edited by james
            #10

            Hello @philip and welcome to the Cloudron forum

            It is great to have you here.
            I have validated the mail address you used in our forum against your GitHub profile and thus added you to the App Maintainer group to signal to users that you are indeed who you are.

            Changing the build from source to copy from the source image is a simple change which we could make.
            The question we have is, why is it not part of the normal build from source, but in a private git submodule?
            Like I wrote above, we had multiple bad experiences with for example @grist and @cal.com who suddenly decided to remove public access to enterprise features, even for paying users who self-host.
            Since people rely on software and updates and are paying for them, these decisions are detrimental.

            A short explanation would be great just to easy our minds.
            In any case, we will switch the app to copy from source instead of building from source.

            P 1 Reply Last reply
            2
            • T Online
              T Online
              Teiluj
              wrote last edited by Teiluj
              #11

              @james @philip Many thanks to both - much appreciated.

              1 Reply Last reply
              1
              • jamesJ james

                Hello @philip and welcome to the Cloudron forum

                It is great to have you here.
                I have validated the mail address you used in our forum against your GitHub profile and thus added you to the App Maintainer group to signal to users that you are indeed who you are.

                Changing the build from source to copy from the source image is a simple change which we could make.
                The question we have is, why is it not part of the normal build from source, but in a private git submodule?
                Like I wrote above, we had multiple bad experiences with for example @grist and @cal.com who suddenly decided to remove public access to enterprise features, even for paying users who self-host.
                Since people rely on software and updates and are paying for them, these decisions are detrimental.

                A short explanation would be great just to easy our minds.
                In any case, we will switch the app to copy from source instead of building from source.

                P Offline
                P Offline
                Philip
                App Maintainer
                wrote last edited by
                #12

                @james Thanks for being accommodating. I appreciate it.

                I understand your concerns about the precedent set by the companies mentioned.

                As you may know, the core of Docmost is OSS. However, we do have proprietary modules under the Docmost enterprise license. The enterprise modules contain our offline license validation system and cannot be made public for obvious reasons.

                To reduce confusion and complexity in maintaining multiple Docker builds, we decided to ship both editions in a single image. Customers can upgrade or downgrade editions at any time, with no lock-in.

                If a self-hosted enterprise customer chooses to host with Cloudron, they’re still a Docmost customer, and we have a contractual obligation to keep the software accessible to them. I don't see a world where it makes sense to deny them this right.

                The goal is to make things much easier for both OSS and enterprise users.
                I hope this helps.

                jamesJ 1 Reply Last reply
                2
                • P Philip

                  @james Thanks for being accommodating. I appreciate it.

                  I understand your concerns about the precedent set by the companies mentioned.

                  As you may know, the core of Docmost is OSS. However, we do have proprietary modules under the Docmost enterprise license. The enterprise modules contain our offline license validation system and cannot be made public for obvious reasons.

                  To reduce confusion and complexity in maintaining multiple Docker builds, we decided to ship both editions in a single image. Customers can upgrade or downgrade editions at any time, with no lock-in.

                  If a self-hosted enterprise customer chooses to host with Cloudron, they’re still a Docmost customer, and we have a contractual obligation to keep the software accessible to them. I don't see a world where it makes sense to deny them this right.

                  The goal is to make things much easier for both OSS and enterprise users.
                  I hope this helps.

                  jamesJ Online
                  jamesJ Online
                  james
                  Staff
                  wrote last edited by
                  #13

                  Hello @philip

                  @Philip said:

                  The enterprise modules contain our offline license validation system and cannot be made public for obvious reasons.

                  That is what we also thought, all good.

                  @Philip said:

                  If a self-hosted enterprise customer chooses to host with Cloudron, they’re still a Docmost customer, and we have a contractual obligation to keep the software accessible to them. I don't see a world where it makes sense to deny them this right.

                  Great to read!

                  @Philip said:

                  The goal is to make things much easier for both OSS and enterprise users.
                  I hope this helps.

                  Yes, thank you very much.
                  We already have the PR ready to change the package https://git.cloudron.io/packages/docmost-app/-/merge_requests/10
                  Will be done by tomorrow.

                  1 Reply Last reply
                  1
                  • P Offline
                    P Offline
                    Philip
                    App Maintainer
                    wrote last edited by
                    #14

                    Awesome. Thanks @james.

                    @teiluj Glad I could help.

                    1 Reply Last reply
                    2
                    • nebulonN Away
                      nebulonN Away
                      nebulon
                      Staff
                      wrote last edited by
                      #15

                      New package is out now

                      1 Reply Last reply
                      2

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