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Cloudron Forum

Apps - Status | Demo | Docs | Install
  1. Cloudron Forum
  2. FreeScout
  3. Environment File Resets After Application Restart

Environment File Resets After Application Restart

Scheduled Pinned Locked Moved FreeScout
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  • H Offline
    H Offline
    halkhamis
    wrote last edited by
    #1

    Hello Cloudron Support,

    I have deployed FreeScout on Cloudron and I am experiencing an issue with the .env file configuration.

    Whenever I modify the .env file and restart the application (or the app restarts automatically), all changes are discarded and the .env file is reset back to the default configuration.

    This behavior prevents persistent configuration changes and makes it difficult to manage custom environment settings.

    Steps to reproduce:

    Open the app terminal / filesystem.
    Modify values in the .env file.
    Restart the application.
    Observe that the .env file is reverted to the default state.

    Expected behavior:

    Changes made to the .env file should persist after application restarts.

    Actual behavior:

    The .env file is overwritten/reset during restart.

    Could you please advise:

    Whether this is expected behavior in the Cloudron FreeScout package.
    The correct method/location for persisting custom environment variables.
    If there is a supported way to prevent the .env file from being regenerated.

    Thank you.

    jamesJ 1 Reply Last reply
    1
    • H halkhamis

      Hello Cloudron Support,

      I have deployed FreeScout on Cloudron and I am experiencing an issue with the .env file configuration.

      Whenever I modify the .env file and restart the application (or the app restarts automatically), all changes are discarded and the .env file is reset back to the default configuration.

      This behavior prevents persistent configuration changes and makes it difficult to manage custom environment settings.

      Steps to reproduce:

      Open the app terminal / filesystem.
      Modify values in the .env file.
      Restart the application.
      Observe that the .env file is reverted to the default state.

      Expected behavior:

      Changes made to the .env file should persist after application restarts.

      Actual behavior:

      The .env file is overwritten/reset during restart.

      Could you please advise:

      Whether this is expected behavior in the Cloudron FreeScout package.
      The correct method/location for persisting custom environment variables.
      If there is a supported way to prevent the .env file from being regenerated.

      Thank you.

      jamesJ Offline
      jamesJ Offline
      james
      Staff
      wrote last edited by
      #2

      Hello @halkhamis

      @halkhamis said:

      Changes made to the .env file should persist after application restarts.

      Yes and No.
      It depends on the environment variables you are looking to override.
      Certain variables are configured on every app restart by Cloudron to ensure the app is working.

      For example these variables are always set - https://git.cloudron.io/packages/freescout-app/-/blob/master/start.sh?ref_type=heads#L51-L60

      echo "=> Set configs"
      crudini --set /app/data/env "" APP_URL "${CLOUDRON_APP_ORIGIN}"
      crudini --set /app/data/env "" APP_FORCE_HTTPS "true"
      crudini --set /app/data/env "" DB_CONNECTION "mysql"
      crudini --set /app/data/env "" DB_HOST "${CLOUDRON_MYSQL_HOST}"
      crudini --set /app/data/env "" DB_PORT "${CLOUDRON_MYSQL_PORT}"
      crudini --set /app/data/env "" DB_DATABASE "${CLOUDRON_MYSQL_DATABASE}"
      crudini --set /app/data/env "" DB_USERNAME "${CLOUDRON_MYSQL_USERNAME}"
      crudini --set /app/data/env "" DB_PASSWORD "${CLOUDRON_MYSQL_PASSWORD}"
      crudini --set /app/data/env "" APP_DISABLE_UPDATING "true"
      

      Also when the Cloudron User Management was chosen when the app was installed the following configurations will always be set - https://git.cloudron.io/packages/freescout-app/-/blob/master/start.sh?ref_type=heads#L116-L139

      if [[ -n "${CLOUDRON_OIDC_ISSUER:-}" ]]; then
          echo "=> Configure OIDC"
          OAUTH_PROVIDERS=$(gosu cloudron php <<'EOF'
      <?php
          echo addslashes( serialize( [
              [
                  'active' => 1,
                  'default' => 1,
                  'provider' => "oauth",
                  'name' => getenv("CLOUDRON_OIDC_PROVIDER_NAME") ?? "Cloudron",
                  'id' => "cloudron",
                  'client_id' => getenv("CLOUDRON_OIDC_CLIENT_ID"),
                  'client_secret' => getenv("CLOUDRON_OIDC_CLIENT_SECRET"),
                  'auth_url' => getenv("CLOUDRON_OIDC_AUTH_ENDPOINT"),
                  'token_url' => getenv("CLOUDRON_OIDC_TOKEN_ENDPOINT"),
                  'user_url' => getenv("CLOUDRON_OIDC_PROFILE_ENDPOINT"),
                  'user_method' => "POST",
                  'proxy' => "",
                  'mapping' => "",
                  'scopes' => "openid profile email"
              ]
          ] ) );
      EOF
          )
      

      So without the detail from you which exact variables you are trying to change, I can only assume they are one of the default sets of Cloudron.

      1 Reply Last reply
      1
      • H Offline
        H Offline
        halkhamis
        wrote last edited by
        #3

        The variables I changed are:

        DB_CONNECTION=mysql
        DB_HOST=here
        DB_PORT=3306
        DB_DATABASE=here
        DB_USERNAME=here
        DB_PASSWORD=here
        
        1 Reply Last reply
        1
        • jamesJ Offline
          jamesJ Offline
          james
          Staff
          wrote last edited by
          #4

          Hello @halkhamis
          Changing the database environment variables is currently not support and set on every start of the app.
          Why do you want to change the database connection?

          1 Reply Last reply
          1
          • H Offline
            H Offline
            halkhamis
            wrote last edited by
            #5

            The reason I changed the database variables is that I’m using a managed database hosted on AWS/Azure.

            1 Reply Last reply
            1
            • jamesJ Offline
              jamesJ Offline
              james
              Staff
              wrote last edited by
              #6

              Hello @halkhamis
              Cloudron does manage all the requirements for apps within itself.
              There is no need for an external database.
              Can you maybe elaborate why you want to use an external database?

              1 Reply Last reply
              1

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