Error - Error getting IP of mysql service

[senthilkumaran]

My wordpress instances are running into this issue

Error - Error getting IP of mysql service

I tried

sudo cloudron-support --recreate-containers

and it is struck at

$ tail -f /home/yellowtent/platformdata/logs/box.log
  terminated: false
}
2026-05-28T04:02:24.131Z box:locks write: current locks: {}
2026-05-28T04:02:24.131Z box:locks release: mail_restart
2026-05-28T04:02:24.131Z box:platform startInfra: Failed to start services. retry=false (attempt 0): BoxError: /bin/bash exited with code 127 signal null
2026-05-28T04:02:24.131Z box:platform BoxError: /bin/bash exited with code 127 signal null
    at ChildProcess.<anonymous> (/home/yellowtent/box/src/shell.js:82:23)
    at ChildProcess.emit (node:events:519:28)
    at maybeClose (node:internal/child_process:1101:16)
    at ChildProcess._handle.onexit (node:internal/child_process:304:5)

I am not sure what I should do next?

A lot of services are not healthy.

[joseph]

It looks like for some reason mysql did not upgrade properly. @senthilkumaran can you please see the mysql container logs ? docker logs -f mysql or tail -f /home/yellowtent/platformdata/logs/mysql/app.log .

[joseph]

This was handled via support . The issue was related to docker storage corruption. Recreating docker images fixed it . And for the record, the issue was not related to 9.2 but 9.0.17 and still had ubuntu 20.04.