Cloudron makes it easy to run web apps like WordPress, Nextcloud, GitLab on your server. Find out more or install now.


Skip to content
  • Categories
  • Recent
  • Tags
  • Popular
  • Bookmarks
  • Search
Skins
  • Light
  • Brite
  • Cerulean
  • Cosmo
  • Flatly
  • Journal
  • Litera
  • Lumen
  • Lux
  • Materia
  • Minty
  • Morph
  • Pulse
  • Sandstone
  • Simplex
  • Sketchy
  • Spacelab
  • United
  • Yeti
  • Zephyr
  • Dark
  • Cyborg
  • Darkly
  • Quartz
  • Slate
  • Solar
  • Superhero
  • Vapor

  • Default (No Skin)
  • No Skin
Collapse
Brand Logo

Cloudron Forum

Apps - Status | Demo | Docs | Install
  1. Cloudron Forum
  2. LimeSurvey
  3. LimeSurvey does not start anymore, demands database upgrade

LimeSurvey does not start anymore, demands database upgrade

Scheduled Pinned Locked Moved LimeSurvey
13 Posts 3 Posters 188 Views 3 Watching
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • jamesJ Offline
    jamesJ Offline
    james
    Staff
    wrote last edited by
    #4

    Hello @marylou
    After sending the full screenshot and logs you could restore the app to the previous version.
    That way you have a working version for now.

    M 1 Reply Last reply
    0
    • jdaviescoatesJ Offline
      jdaviescoatesJ Offline
      jdaviescoates
      wrote last edited by
      #5

      @james just FYI, my instance is still running.

      But I logged in and got a pop-up message about a new interface which included this:

      ee690f31-9e4b-48d3-941f-da7e6d286f52-image.jpeg

      Action needed
      In order to activate the new editor you or your administrator need to set up the application to use "path" as the URL format. For more information, see LimeSurvey 7 question editor.

      I use Cloudron with Gandi & Hetzner

      1 Reply Last reply
      1
      • jamesJ Offline
        jamesJ Offline
        james
        Staff
        wrote last edited by
        #6

        Hello @jdaviescoates
        Thank you for the feedback.

        1 Reply Last reply
        1
        • M Offline
          M Offline
          marylou
          wrote last edited by
          #7

          ce2707a0-4bb8-47d2-af71-5f2123db6126-image.jpeg

          1 Reply Last reply
          0
          • jamesJ james

            Hello @marylou
            After sending the full screenshot and logs you could restore the app to the previous version.
            That way you have a working version for now.

            M Offline
            M Offline
            marylou
            wrote last edited by
            #8

            @james
            Thanks!
            Unfortunately, I have already restored the previous version since we needed LimeSurvey to work urgently (final project weeks...).

            However, I backed the new version up and could restore it in our test version to get access to the logs again?

            1 Reply Last reply
            0
            • M Offline
              M Offline
              marylou
              wrote last edited by
              #9

              We also saw a yellow pop-up informing us that our (main!) theme is no longer compatible and has been deleted.

              1 Reply Last reply
              0
              • M Offline
                M Offline
                marylou
                wrote last edited by
                #10

                Can you help me provide the logs you need?

                1 Reply Last reply
                0
                • jamesJ Offline
                  jamesJ Offline
                  james
                  Staff
                  wrote last edited by
                  #11

                  Hello @marylou
                  You can clone your @limesurvey app from the latest backup and then upgrade the clone to reproduce the issue.

                  1 Reply Last reply
                  2
                  • M Offline
                    M Offline
                    marylou
                    wrote last edited by
                    #12

                    Hi @james, thanks. How do I produce the logs you need?

                    1 Reply Last reply
                    0
                    • jamesJ Offline
                      jamesJ Offline
                      james
                      Staff
                      wrote last edited by
                      #13

                      Hello @marylou
                      Either from the Cloudron Web Logs viewer, the LimeSurvey logging itself or the browser console logs.
                      You can post them here directly or to https://paste.cloudron.io

                      1 Reply Last reply
                      0

                      Hello! It looks like you're interested in this conversation, but you don't have an account yet.

                      Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.

                      With your input, this post could be even better 💗

                      Register Login
                      Reply
                      • Reply as topic
                      Log in to reply
                      • Oldest to Newest
                      • Newest to Oldest
                      • Most Votes


                      • Login

                      • Don't have an account? Register

                      • Login or register to search.
                      • First post
                        Last post
                      0
                      • Categories
                      • Recent
                      • Tags
                      • Popular
                      • Bookmarks
                      • Search