Error uploading large dataset

[RoboMod]

Hey there, it's me again.

I'm stilling having trouble making a backup of my Nextcloud installation as shown here: https://forum.cloudron.io/post/3140
Can you please help me? This goes on for days now and I'm getting a little bit nervous about not having a backup ...

Best
RoboMod

[girish]

@RoboMod Sure, sorry for the no response in the other thread. From the logs in the other post, the error is Message: Connection timed out after 300000ms HTTP Code: TimeoutError. Maybe the server becomes unreachable because of some network error? Is that possible in your setup?

[RoboMod]

Thanks for the reply. I'm trying to test the bandwidth for now. Is there any way to stop or kill the backup process for an app?

[girish]

@RoboMod Currently, there is no UI for this (never been happy with that create backup UI but that's another story). On the server,

ps aux | grep apptask
kill -9 <the pid above>

That will kill the backup task, you will have to re-configure (don't restore from backup) to bring the app back up.

[RoboMod]

@girish Thanks for that. The backup crashed while you answered so that wasn't necessary anymore.

This issue still remains. I figured out that my minio instance was a bit outdated. So I upgraded to the release from 2019-03-12. But still the backup runs quite well for some time and then time out errors occure again and again until the backup crashes at all. Today I checked the files stored at "snapshot" in my minio backup instance before starting the backup. There were files remaining from the crashed backup. When I started the backup process again, all those files were deleted and the upload started from the beginning. Is it really necessary to do that?

In the logs, I found this line:

Mar 13 08:50:42 box:apptask nextcloud.xeac.de updating app with values: {"installationProgress":"30, Removed 1020 files"}

Do you have any suggestions what I can do about this issue?

[girish]

@RoboMod Are you able to ping me on our chat so we can debug this together?