Cloudron makes it easy to run web apps like WordPress, Nextcloud, GitLab on your server. Find out more or install now.


Skip to content
  • Categories
  • Recent
  • Tags
  • Popular
  • Bookmarks
  • Search
Skins
  • Light
  • Cerulean
  • Cosmo
  • Flatly
  • Journal
  • Litera
  • Lumen
  • Lux
  • Materia
  • Minty
  • Morph
  • Pulse
  • Sandstone
  • Simplex
  • Sketchy
  • Spacelab
  • United
  • Yeti
  • Zephyr
  • Dark
  • Cyborg
  • Darkly
  • Quartz
  • Slate
  • Solar
  • Superhero
  • Vapor

  • Default (No Skin)
  • No Skin
Collapse
Brand Logo

Cloudron Forum

Apps | Demo | Docs | Install
  1. Cloudron Forum
  2. Support
  3. Error uploading large dataset

Error uploading large dataset

Scheduled Pinned Locked Moved Solved Support
6 Posts 2 Posters 1.1k Views 2 Watching
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • R Offline
      R Offline
      RoboMod
      wrote on last edited by
      #1

      Hey there, it's me again. 😅

      I'm stilling having trouble making a backup of my Nextcloud installation as shown here: https://forum.cloudron.io/post/3140
      Can you please help me? This goes on for days now and I'm getting a little bit nervous about not having a backup ...

      Best
      RoboMod

      1 Reply Last reply
      0
      • girishG Offline
        girishG Offline
        girish
        Staff
        wrote on last edited by
        #2

        @RoboMod Sure, sorry for the no response in the other thread. From the logs in the other post, the error is Message: Connection timed out after 300000ms HTTP Code: TimeoutError. Maybe the server becomes unreachable because of some network error? Is that possible in your setup?

        1 Reply Last reply
        0
        • R Offline
          R Offline
          RoboMod
          wrote on last edited by
          #3

          Thanks for the reply. I'm trying to test the bandwidth for now. Is there any way to stop or kill the backup process for an app?

          1 Reply Last reply
          0
          • girishG Offline
            girishG Offline
            girish
            Staff
            wrote on last edited by
            #4

            @RoboMod Currently, there is no UI for this (never been happy with that create backup UI but that's another story). On the server,

            ps aux | grep apptask
            kill -9 <the pid above>
            

            That will kill the backup task, you will have to re-configure (don't restore from backup) to bring the app back up.

            R 1 Reply Last reply
            0
            • girishG girish

              @RoboMod Currently, there is no UI for this (never been happy with that create backup UI but that's another story). On the server,

              ps aux | grep apptask
              kill -9 <the pid above>
              

              That will kill the backup task, you will have to re-configure (don't restore from backup) to bring the app back up.

              R Offline
              R Offline
              RoboMod
              wrote on last edited by
              #5

              @girish Thanks for that. The backup crashed while you answered so that wasn't necessary anymore.

              This issue still remains. I figured out that my minio instance was a bit outdated. So I upgraded to the release from 2019-03-12. But still the backup runs quite well for some time and then time out errors occure again and again until the backup crashes at all. Today I checked the files stored at "snapshot" in my minio backup instance before starting the backup. There were files remaining from the crashed backup. When I started the backup process again, all those files were deleted and the upload started from the beginning. Is it really necessary to do that?

              In the logs, I found this line:

              Mar 13 08:50:42 box:apptask nextcloud.xeac.de updating app with values: {"installationProgress":"30, Removed 1020 files"}
              

              Do you have any suggestions what I can do about this issue?

              1 Reply Last reply
              0
              • girishG Offline
                girishG Offline
                girish
                Staff
                wrote on last edited by
                #6

                @RoboMod Are you able to ping me on our chat so we can debug this together?

                1 Reply Last reply
                0
                Reply
                • Reply as topic
                Log in to reply
                • Oldest to Newest
                • Newest to Oldest
                • Most Votes


                  • Login

                  • Don't have an account? Register

                  • Login or register to search.
                  • First post
                    Last post
                  0
                  • Categories
                  • Recent
                  • Tags
                  • Popular
                  • Bookmarks
                  • Search