Solved ESPOcrm not sending mail, SSL error

[A Former User]

Hi,
since one or two days we cant send Mails from the crm. I get the following in the logs:

[2019-10-10 09:44:53] Espo.ERROR: (0) Could not read from smtp.office365.com; POST /api/v1/Email/action/sendTestEmail; line: 306, file: /app/code/5.7.1/vendor/zendframework/zend-mail/src/Protocol/AbstractProtocol.php [] []
[2019-10-10 09:45:46] Espo.WARNING: E_WARNING: fwrite(): SSL operation failed with code 1. OpenSSL Error messages: error:140D00CF:SSL routines:SSL_write:protocol is shutdown {"code":2,"message":"fwrite(): SSL operation failed with code 1. OpenSSL Error messages:\nerror:140D00CF:SSL routines:SSL_write:protocol is shutdown","file":"/app/code/5.7.1/vendor/zendframework/zend-mail/src/Protocol/AbstractProtocol.php","line":260,"context":{"request":"QUIT"}} []
[2019-10-10 09:45:46] Espo.WARNING: E_WARNING: fwrite(): SSL operation failed with code 1. OpenSSL Error messages: error:140D00CF:SSL routines:SSL_write:protocol is shutdown {"code":2,"message":"fwrite(): SSL operation failed with code 1. OpenSSL Error messages:\nerror:140D00CF:SSL routines:SSL_write:protocol is shutdown","file":"/app/code/5.7.1/vendor/zendframework/zend-mail/src/Protocol/AbstractProtocol.php","line":260,"context":{"request":"QUIT"}} []
[2019-10-10 09:45:46] Espo.ERROR: (0) Could not read from smtp.office365.com; POST /api/v1/Email/action/sendTestEmail; line: 306, file: /app/code/5.7.1/vendor/zendframework/zend-mail/src/Protocol/AbstractProtocol.php [] []

Because this could be an php error i post here first. Sending Mails over Office365 over the Cloudron in generall works.

[girish]

@jensbee4 There was an espocrm update pushed out today. Can you please check with the latest update?

[A Former User]

Hi, i installed Update and get the same error:

[2019-10-11 06:44:48] Espo.WARNING: E_WARNING: fwrite(): SSL operation failed with code 1. OpenSSL Error messages: error:140D00CF:SSL routines:SSL_write:protocol is shutdown {"code":2,"message":"fwrite(): SSL operation failed with code 1. OpenSSL Error messages:\nerror:140D00CF:SSL routines:SSL_write:protocol is shutdown","file":"/app/code/5.7.2/vendor/zendframework/zend-mail/src/Protocol/AbstractProtocol.php","line":260,"context":{"request":"QUIT"}} []
[2019-10-11 06:44:48] Espo.WARNING: E_WARNING: fwrite(): SSL operation failed with code 1. OpenSSL Error messages: error:140D00CF:SSL routines:SSL_write:protocol is shutdown {"code":2,"message":"fwrite(): SSL operation failed with code 1. OpenSSL Error messages:\nerror:140D00CF:SSL routines:SSL_write:protocol is shutdown","file":"/app/code/5.7.2/vendor/zendframework/zend-mail/src/Protocol/AbstractProtocol.php","line":260,"context":{"request":"QUIT"}} []
[2019-10-11 06:44:48] Espo.ERROR: (0) Could not read from smtp.office365.com; POST /api/v1/Email/action/sendTestEmail; line: 306, file: /app/code/5.7.2/vendor/zendframework/zend-mail/src/Protocol/AbstractProtocol.php [] []

[A Former User]

Someone from the EspoCRM Forum discoverd that i need to enable smtp auth. With this i can send mails.

Background for not enabling smtp auth:
We use Office365 as Mail System. Because we run some Apps in our cloudron i marked the Server as trusted host in the office365 exchange system. With this all the apps can send Mails without entering Mail Server data.
Topic is solved for me.

For Reference:
https://forum.espocrm.com/forum/bug-reports/52380-can-t-send-emails-over-office365