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    Solved Trouble setting up OnlyOffice and NextCloud

    OnlyOffice
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    • W
      webmin88 last edited by

      Hi All,

      I followed the instructions to set up NextCloud and OnlyOffice but every time I try to set up the integration in NextCloud, I always get the following error:

      [onlyoffice] Error: HealthcheckRequest on check error: cURL error 28: Connection timed out after 60000 milliseconds (see http://curl.haxx.se/libcurl/c/libcurl-errors.html)

      PUT /apps/onlyoffice/ajax/settings/address
      from 172.58.173.172 by admin at 2020-02-22T22:46:16+00:00

      Also when I try to set up the OnlyOffice app on Android, I go to Clouds > ONLYOFFICE > and under portal, I enter the URL to my OnlyOffice installation, only to have the app tell me it doesn't exist.

      Hoping you can help. Thanks

      1 Reply Last reply Reply Quote 0
      • nebulon
        nebulon Staff last edited by

        Are there any errors in the OnlyOffice app instance logs?

        Regarding the Android app, I wasn't even aware of such an app, so I don't think we have ever tested that. I will give it a try today.

        1 Reply Last reply Reply Quote 0
        • J
          jifalo9431 last edited by

          Hi buddy, can you share the error logs if possible?

          Regards,
          J. Smith

          J 1 Reply Last reply Reply Quote -1
          • K
            Kasey00 last edited by

            @nebulon said in Trouble setting up OnlyOffice and NextCloud:

            Are there any errors in the OnlyOffice app instance logs?

            I got the same error and for me it was a permission problem, installed the app from within Nextcloud, I had the following in the logs:

            Error documentserver_community OCA\DocumentServer\Document\DocumentConversionException: sh: ./x2t: Permission denied

            Which was fixed by:

            • $ cd /var/www/vhost.server.domain/htdocs/apps/documentserver_community/3rdparty/onlyoffice/documentserver/server/FileConverter/bin/
              $ chmod u+x docbuilder x2t
            1 Reply Last reply Reply Quote 0
            • W
              webmin88 last edited by

              I ended up fixing it by enabling NAT Redirection in my router. It's all good now.

              1 Reply Last reply Reply Quote 0
              • J
                jifalo9431 @jifalo9431 last edited by

                @jifalo9431 said in Trouble setting up OnlyOffice and NextCloud:

                Hi buddy, can you share the error logs if possible?

                Regards,
                J. Smith

                Hi buddy, any update on this as of now?

                Regards,
                J. Smith

                W 1 Reply Last reply Reply Quote -1
                • W
                  webmin88 @jifalo9431 last edited by

                  @jifalo9431 I solved the issue by following the instructions here: Installing Cloudron on a Home Server

                  1 Reply Last reply Reply Quote 1
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