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  1. Cloudron Forum
  2. Rocket.Chat
  3. livechat (rocket.chat) disappear

livechat (rocket.chat) disappear

Scheduled Pinned Locked Moved Solved Rocket.Chat
rocket.chat
4 Posts 3 Posters 848 Views 3 Watching
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    • minhbaopM Offline
      minhbaopM Offline
      minhbaop
      wrote on last edited by girish
      #1

      Hi,
      My rocket chat administrator don't have live chat, you can see : alt text
      Can you help me how to show "livechat" in my admin board?
      Thanks

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      • girishG Offline
        girishG Offline
        girish
        Staff
        wrote on last edited by
        #2

        @minhbaop Recently, they renamed live chat to omnichannel - https://github.com/RocketChat/Rocket.Chat/pull/16752 🤷 . It seems their docs are outdated - https://rocket.chat/docs/administrator-guides/livechat/

        minhbaopM 1 Reply Last reply
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        • jdaviescoatesJ Offline
          jdaviescoatesJ Offline
          jdaviescoates
          wrote on last edited by
          #3

          @minhbaop have a look in the Permissions menu

          alt text

          I think perhaps checking that livechat-manager box on the right is what turns it on now (I'd already previously set it up and still seems to be working).

          I use Cloudron with Gandi & Hetzner

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          • girishG girish

            @minhbaop Recently, they renamed live chat to omnichannel - https://github.com/RocketChat/Rocket.Chat/pull/16752 🤷 . It seems their docs are outdated - https://rocket.chat/docs/administrator-guides/livechat/

            minhbaopM Offline
            minhbaopM Offline
            minhbaop
            wrote on last edited by
            #4

            @girish Thanks .

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