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Cloudron Forum

Apps | Demo | Docs | Install

Discourse and incoming email

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discourse
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  • E Offline
    E Offline
    eddowding
    replied to girish on last edited by
    #22

    @girish https://meta.discourse.org/t/configuring-reply-via-email/42026

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  • jdaviescoatesJ Offline
    jdaviescoatesJ Offline
    jdaviescoates
    replied to girish on last edited by jdaviescoates
    #23

    @girish said in Discourse and incoming email:

    I also don't know why they only support POP3

    Yes, it does seem odd.

    Although it sounds like it's not the only way:

    Pushing emails via the Discourse API

    Alternatively, you can push emails to Discourse via the API. For that, you will need

    To check the manual_polling_enabled site setting.
    A master API key 138 or an API key associated to a staff member.
    

    Then, to push an email to Discourse, you need to pass the raw email content as the “email” parameter when POSTing to “/admin/email/handle_mail”. The endpoint accepts application/json (recommended), multipart/form-data, or application/x-www-urlencoded request bodies (with an appropriate request Content-Type header, naturally).

    You’re done

    From the link @eddowding posted above

    Edit: also, this thread should not be marked as solved, as this issue has not yet been solved.

    I use Cloudron with Gandi & Hetzner

    E 1 Reply Last reply
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  • E eddowding referenced this topic on
  • E Offline
    E Offline
    eddowding
    replied to jdaviescoates on last edited by eddowding
    #24

    I'd love to use the API but it's far from obvious if that's actually possible on Cloudron. @jenny_molloy's opening post suggests it's not.

    https://meta.discourse.org/t/direct-delivery-incoming-email-for-self-hosted-sites/49487

    @jdaviescoates

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  • girishG Offline
    girishG Offline
    girish Staff
    wrote on last edited by
    #25

    POP3 is enabled in the next release. Though, I haven't tried if Discourse works well with that.

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  • nebulonN Offline
    nebulonN Offline
    nebulon Staff
    wrote on last edited by
    #26

    To give an update on this. Currently the package lacks the pre-setup of the pop3 configs, this is under way, however even then I wasn't able to make use of that feature properly, despite the app receiving the emails. May just be that I haven't fully grasped how it is supposed to work.

    jdaviescoatesJ 1 Reply Last reply
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  • jdaviescoatesJ Offline
    jdaviescoatesJ Offline
    jdaviescoates
    replied to nebulon on last edited by
    #27

    @nebulon great that this is finally moving forward. IMHO it's really very important that we get this working as it's a core feature of Discourse.

    Let me know if I can help testing 🙂

    I use Cloudron with Gandi & Hetzner

    N 1 Reply Last reply
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  • nebulonN Offline
    nebulonN Offline
    nebulon Staff
    wrote on last edited by
    #28

    For a start I have published a new app package which does the pre-setup of the email receiving part.

    Just to be clear, the transactional emails for discourse are using a different email address.

    So far I haven't been able to configure it to actually accept any emails for forum threads, however it does process it now, so maybe I am just missing something small.

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  • N Offline
    N Offline
    ntnsndr
    replied to jdaviescoates on last edited by
    #29

    @jdaviescoates Me too!

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  • M Offline
    M Offline
    mononym
    wrote on last edited by
    #30

    Hello. I was thinking of setting up a Discourse forum especially because it can also be used as a mailing list – i.e. a reply by a user via email corresponds to a forum reply if I understood well. I don’t mind using a third party email account or the cloudron one.
    But by reading this thread I can’t understand if the email integration for Discourse on Cloudron actually works. Is it only a specific or a general issue? I would be delighted if somebody could illuminate me about this. Thx!

    M 1 Reply Last reply
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  • M Offline
    M Offline
    mononym
    replied to mononym on last edited by
    #31

    @mononym to myself
    It should work it seems : https://forum.cloudron.io/post/42987

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  • M Offline
    M Offline
    mononym
    wrote on last edited by mononym
    #32

    Hello again @jdaviescoates & @nebulon.
    Thanks for all the efforts for making this work !

    I try to get my head around the functionality to reply by email and I think I'm missing something out there.

    The POP3 settings are enabled in the Discourse instance. They correspond to the mailbox in the app's configuration panel (hosted on cloudron).

    The mailinglist function works as far as it concerns sending an email to each user for each new topic creation. The second functionality would be to be able to reply to this topic by email. In order to do so, Discourse asks to activate the setting reply by email enabled in Settings/Email.

    The following is where problems occur :
    This setting only works if a reply by email address is defined. I used the provided template from Discourse %{reply_key}@reply.example.com with my domain. Each new topic corresponds to a reply_key which is the address a user has to send his answer to in order to comment on a topic.

    Sending an email reply to let's say ui9cflk7c0obwgvouw0o@reply.example.com doesn't work. The mail cannot be delivered :
    550 5.0.350 Remote server returned an error -> 550 No such address ...and how could it with an non-existing email address.

    Is there any setting I'm missing in Discourse to get this work with a permanent email address ?


    Update:
    Following this thread, I added an alias to my cloudron mail address (and activated POP3). Besides forum@example.com I added the alias replies@example.com. In Discourse I add this email in Settings/Email pop3 polling username.

    These settings break even the sending when new posts are made: 550 Authenticated user forum@example.com cannot send mail as replies+verp-9ab2aa4b4eae14ee9580a918df2cead7@example.com

    robiR 1 Reply Last reply
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  • robiR Offline
    robiR Offline
    robi
    replied to mononym on last edited by
    #33

    @mononym for that you need to turn on masquerading in the email config for that domain so forum@ can send email as replies@

    Life of sky tech

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  • E Offline
    E Offline
    eddowding
    wrote on last edited by
    #34

    I'm finding Cloudron increasingly frustrating since it's unable to do many of the things that I want it to do.

    There are 6 ways to host code and 2 ways to monitor uptime, but not much for communities.

    Is it so hard to make Discourse work as it's supposed to?
    Or to have a way to easily spin up docker images?

    This issue has been open for two years. Suggestions that people could offer bounties have been rejected; going open source has been rejected.. should I just give up on there being a solution to this?

    girishG 1 Reply Last reply
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  • girishG Offline
    girishG Offline
    girish Staff
    replied to eddowding on last edited by
    #35

    @eddowding are you referring to installing/running discourse? Or incoming email configuration ? The former should work just fine. The latter was already implemented a while ago - https://docs.cloudron.io/apps/discourse/#incoming-email-setup . I am not sure why this thread remains unsolved but as a heads up, using a forum software as an email list ... has it's issues. From what I remember of testing this feature, discourse has lots of strange and edge case behavior when processing emails (like if you remove email body when replying, it may not do what you expect etc).

    Would help to have more details about what problem(s) you are facing.

    E 1 Reply Last reply
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  • E Offline
    E Offline
    eddowding
    replied to girish on last edited by
    #36

    @girish Ah in that case I take it back! (Well, some of it .. I still have concerns re software mix, but ... )

    I've now got inbound email setup, but it doesn't seem allow catch-alls (even though the setting is set on cloudron) so each category email needs to be set up as an alias.

    I also had to enable masquerading in cloudron email settings, which is probably worth mentioning in the setup docs.

    E 1 Reply Last reply
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  • girishG girish has marked this topic as solved on
  • E Offline
    E Offline
    eddowding
    replied to eddowding on last edited by
    #37

    @girish can you please confirm that each category needs its own email set up?

    girishG 1 Reply Last reply
    0
  • girishG Offline
    girishG Offline
    girish Staff
    replied to eddowding on last edited by
    #38

    @eddowding TBH, I don't really know. Does discourse have any docs on this?

    1 Reply Last reply
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