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Cloudron Forum

Apps | Demo | Docs | Install

Backup error after the latest Cloudron version (5.4)

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backupserror
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  • V Offline
    V Offline
    Vladimir
    wrote on last edited by
    #1

    Hello I was using Filesystem backup at /var/backups successfully for 1 backup a day with 1-week retention but after the last Cloudron update I got this error:

    name: 'BoxError',
    reason: 'FileSystem Error',
    details: {},
    message: '/var/backups is not mounted' }

    How can I fix this?

    V 1 Reply Last reply
    2
  • darkbenD Offline
    darkbenD Offline
    darkben
    wrote on last edited by
    #2

    Hello, same error here on several servers.

    Thanks to help us

    1 Reply Last reply
    0
  • V Offline
    V Offline
    Vladimir
    replied to Vladimir on last edited by
    #3

    Quick update:

    If you manually create a backup from the app it works and the backup is created (haven't tried to restore from it).

    1 Reply Last reply
    0
  • nebulonN Offline
    nebulonN Offline
    nebulon Staff
    wrote on last edited by nebulon
    #4

    That seems indeed a regression in the code, I will fix that. A workaround for this release is to uncheck the "Backup directory is an external EXT4 Disk" checkbox in the backup settings. You will see notifications about backups not being setup properly as that checkbox indicates to the code that you are backing up to the server's filesystem, so you have to ignore this for that release.

    The issue to track is https://git.cloudron.io/cloudron/box/-/issues/718

    1 Reply Last reply
    1
  • nebulonN Offline
    nebulonN Offline
    nebulon Staff
    wrote on last edited by
    #5

    Actually looking a the code seems that it is indeed correct. @Vladimir and @darkben is your backup location an externally mounted filesystem?

    darkbenD R 2 Replies Last reply
    2
  • darkbenD Offline
    darkbenD Offline
    darkben
    replied to nebulon on last edited by
    #6

    @nebulon no it is on the same disk (it is not 100% safe but we have others backup systems ;)) but we have checked the option to mask the alert message.

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  • R Offline
    R Offline
    roru2k20
    replied to nebulon on last edited by
    #7

    @nebulon Thanks, this was the reason for my problem. After I uncheck "mounted filesystem" Cloudron was updated to 5.4.1

    1 Reply Last reply
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