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  3. Backup error after the latest Cloudron version (5.4)

Backup error after the latest Cloudron version (5.4)

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backupserror
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    • V Offline
      V Offline
      Vladimir
      wrote on last edited by
      #1

      Hello I was using Filesystem backup at /var/backups successfully for 1 backup a day with 1-week retention but after the last Cloudron update I got this error:

      name: 'BoxError',
      reason: 'FileSystem Error',
      details: {},
      message: '/var/backups is not mounted' }

      How can I fix this?

      V 1 Reply Last reply
      2
      • darkbenD Offline
        darkbenD Offline
        darkben
        wrote on last edited by
        #2

        Hello, same error here on several servers.

        Thanks to help us

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        0
        • V Vladimir

          Hello I was using Filesystem backup at /var/backups successfully for 1 backup a day with 1-week retention but after the last Cloudron update I got this error:

          name: 'BoxError',
          reason: 'FileSystem Error',
          details: {},
          message: '/var/backups is not mounted' }

          How can I fix this?

          V Offline
          V Offline
          Vladimir
          wrote on last edited by
          #3

          Quick update:

          If you manually create a backup from the app it works and the backup is created (haven't tried to restore from it).

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          • nebulonN Offline
            nebulonN Offline
            nebulon
            Staff
            wrote on last edited by nebulon
            #4

            That seems indeed a regression in the code, I will fix that. A workaround for this release is to uncheck the "Backup directory is an external EXT4 Disk" checkbox in the backup settings. You will see notifications about backups not being setup properly as that checkbox indicates to the code that you are backing up to the server's filesystem, so you have to ignore this for that release.

            The issue to track is https://git.cloudron.io/cloudron/box/-/issues/718

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            • nebulonN Offline
              nebulonN Offline
              nebulon
              Staff
              wrote on last edited by
              #5

              Actually looking a the code seems that it is indeed correct. @Vladimir and @darkben is your backup location an externally mounted filesystem?

              darkbenD R 2 Replies Last reply
              2
              • nebulonN nebulon

                Actually looking a the code seems that it is indeed correct. @Vladimir and @darkben is your backup location an externally mounted filesystem?

                darkbenD Offline
                darkbenD Offline
                darkben
                wrote on last edited by
                #6

                @nebulon no it is on the same disk (it is not 100% safe but we have others backup systems ;)) but we have checked the option to mask the alert message.

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                • nebulonN nebulon

                  Actually looking a the code seems that it is indeed correct. @Vladimir and @darkben is your backup location an externally mounted filesystem?

                  R Offline
                  R Offline
                  roru2k20
                  wrote on last edited by
                  #7

                  @nebulon Thanks, this was the reason for my problem. After I uncheck "mounted filesystem" Cloudron was updated to 5.4.1

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