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    Backup error after the latest Cloudron version (5.4)

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    • V
      Vladimir last edited by

      Hello I was using Filesystem backup at /var/backups successfully for 1 backup a day with 1-week retention but after the last Cloudron update I got this error:

      name: 'BoxError',
      reason: 'FileSystem Error',
      details: {},
      message: '/var/backups is not mounted' }

      How can I fix this?

      V 1 Reply Last reply Reply Quote 2
      • darkben
        darkben last edited by

        Hello, same error here on several servers.

        Thanks to help us

        1 Reply Last reply Reply Quote 0
        • V
          Vladimir @Vladimir last edited by

          Quick update:

          If you manually create a backup from the app it works and the backup is created (haven't tried to restore from it).

          1 Reply Last reply Reply Quote 0
          • nebulon
            nebulon Staff last edited by nebulon

            That seems indeed a regression in the code, I will fix that. A workaround for this release is to uncheck the "Backup directory is an external EXT4 Disk" checkbox in the backup settings. You will see notifications about backups not being setup properly as that checkbox indicates to the code that you are backing up to the server's filesystem, so you have to ignore this for that release.

            The issue to track is https://git.cloudron.io/cloudron/box/-/issues/718

            1 Reply Last reply Reply Quote 1
            • nebulon
              nebulon Staff last edited by

              Actually looking a the code seems that it is indeed correct. @Vladimir and @darkben is your backup location an externally mounted filesystem?

              darkben R 2 Replies Last reply Reply Quote 2
              • darkben
                darkben @nebulon last edited by

                @nebulon no it is on the same disk (it is not 100% safe but we have others backup systems ;)) but we have checked the option to mask the alert message.

                1 Reply Last reply Reply Quote 0
                • R
                  roru2k20 @nebulon last edited by

                  @nebulon Thanks, this was the reason for my problem. After I uncheck "mounted filesystem" Cloudron was updated to 5.4.1

                  1 Reply Last reply Reply Quote 0
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