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SOLVED Cloudron Auto update failed



  • Hello,

    Overnight I noted that my cloudron install failed to update. Status in Web UI was "update exited with code 1 signal null"

    The logs says :

    Aug 19 09:34:23 box:shell update (stdout): Running as unit: cloudron-updater.service
    Aug 19 09:34:23 box:shell update (stdout): cloudron-updater is still active. will check in 5 seconds
    Aug 19 09:34:28 box:shell update (stdout): => cloudron-updater has failed
    Aug 19 09:34:28 box:shell update code: 1, signal: null
    Aug 19 09:34:28 box:tasks setCompleted - 1747: {"result":null,"error":{"stack":"BoxError: update exited with code 1 signal null\n at ChildProcess.<anonymous> (/home/yellowtent/box/src/shell.js:64:17)\n at ChildProcess.emit (events.js:198:13)\n at Process.ChildProcess._handle.onexit (internal/child_process.js:248:12)","name":"BoxError","reason":"Spawn Error","details":{},"message":"update exited with code 1 signal null","code":1,"signal":null}}
    Aug 19 09:34:28 box:tasks 1747: {"percent":100,"result":null,"error":{"stack":"BoxError: update exited with code 1 signal null\n at ChildProcess.<anonymous> (/home/yellowtent/box/src/shell.js:64:17)\n at ChildProcess.emit (events.js:198:13)\n at Process.ChildProcess._handle.onexit (internal/child_process.js:248:12)","name":"BoxError","reason":"Spawn Error","details":{},"message":"update exited with code 1 signal null","code":1,"signal":null}}
    

    I can't make heads nor tails of what to do with that log. Is there a step I am missing


  • Staff

    @alexwhughes are you using Ubuntu 16 or 18?


  • Staff

    @alexwhughes If you are on Ubuntu 18, the logs are at /home/yellowtent/platformdata/logs/updater/cloudron-updater-{timestamp}.log. On Ubuntu 16, there are logs in journalctl -u cloudron-updater. Do you see any errors there? If it's dpkg errors, just run sudo dpkg --configure -a and try the update again.


  • Staff

    Also, which version of Cloudron are you currently on?



  • @girish This solved it for me. Thanks!


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