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    Solved How to fix email certificate issue in 5.6

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    • girish
      girish Staff last edited by girish

      Some Cloudrons are having an email certificate issue with 5.6. In case, you hit this (your mail client gives some SSL error), the fix is as follows:

      • SSH into server and run the commands below as root
      • /home/yellowtent/box/setup/start.sh
      • systemctl restart box
      • The go to the dashboard, System -> Services -> restart mail service
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      • girish
        girish Staff last edited by

        Some technical details on the issue. In 5.6, we allow the mail server name to be set and for this we introduced a database field called mail server name. For some reason, if an update only went through half way, the database migration scripts did not complete fully and this mail server name field is not populated in the database. This in turn results in the mail container not getting the correct certificate.

        The first command /home/yellowtent/box/setup/start.sh is running the database migrations. The second command is restarting cloudron code. The third command is re-configuring mail container with the correct certificate.

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        • valkalon
          valkalon last edited by valkalon

          I just faced this issue on Cloudron version 6.2

          Instructions solved the problem. Thanks!
          Note: roundcube app was able to access email despite the problem. Thunderbird and Nextcloud could not)

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          • G
            gml last edited by

            This helped me as well in 7.2.5 after a system restore.

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            • M
              murin last edited by

              This has helped me in version Cloudron v7.3.2

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