Cloudron makes it easy to run web apps like WordPress, Nextcloud, GitLab on your server. Find out more or install now.


Skip to content
  • Categories
  • Recent
  • Tags
  • Popular
  • Bookmarks
  • Search
Skins
  • Light
  • Cerulean
  • Cosmo
  • Flatly
  • Journal
  • Litera
  • Lumen
  • Lux
  • Materia
  • Minty
  • Morph
  • Pulse
  • Sandstone
  • Simplex
  • Sketchy
  • Spacelab
  • United
  • Yeti
  • Zephyr
  • Dark
  • Cyborg
  • Darkly
  • Quartz
  • Slate
  • Solar
  • Superhero
  • Vapor

  • Default (No Skin)
  • No Skin
Collapse
Brand Logo

Cloudron Forum

Apps | Demo | Docs | Install
  1. Cloudron Forum
  2. Support
  3. How to fix email certificate issue in 5.6

How to fix email certificate issue in 5.6

Scheduled Pinned Locked Moved Solved Support
mailcertificates
5 Posts 4 Posters 1.1k Views 4 Watching
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • girishG Offline
    girishG Offline
    girish
    Staff
    wrote on last edited by girish
    #1

    Some Cloudrons are having an email certificate issue with 5.6. In case, you hit this (your mail client gives some SSL error), the fix is as follows:

    • SSH into server and run the commands below as root
    • /home/yellowtent/box/setup/start.sh
    • systemctl restart box
    • The go to the dashboard, System -> Services -> restart mail service
    1 Reply Last reply
    0
    • girishG Offline
      girishG Offline
      girish
      Staff
      wrote on last edited by
      #2

      Some technical details on the issue. In 5.6, we allow the mail server name to be set and for this we introduced a database field called mail server name. For some reason, if an update only went through half way, the database migration scripts did not complete fully and this mail server name field is not populated in the database. This in turn results in the mail container not getting the correct certificate.

      The first command /home/yellowtent/box/setup/start.sh is running the database migrations. The second command is restarting cloudron code. The third command is re-configuring mail container with the correct certificate.

      1 Reply Last reply
      0
      • valkalonV Offline
        valkalonV Offline
        valkalon
        wrote on last edited by valkalon
        #3

        I just faced this issue on Cloudron version 6.2

        Instructions solved the problem. Thanks!
        Note: roundcube app was able to access email despite the problem. Thunderbird and Nextcloud could not)

        1 Reply Last reply
        0
        • G Offline
          G Offline
          gml
          wrote on last edited by
          #4

          This helped me as well in 7.2.5 after a system restore.

          1 Reply Last reply
          0
          • M Offline
            M Offline
            murin
            wrote on last edited by
            #5

            This has helped me in version Cloudron v7.3.2

            1 Reply Last reply
            0
            Reply
            • Reply as topic
            Log in to reply
            • Oldest to Newest
            • Newest to Oldest
            • Most Votes


            • Login

            • Don't have an account? Register

            • Login or register to search.
            • First post
              Last post
            0
            • Categories
            • Recent
            • Tags
            • Popular
            • Bookmarks
            • Search