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  1. Cloudron Forum
  2. Rocket.Chat
  3. Error: "Edit username not allowed"

Error: "Edit username not allowed"

Scheduled Pinned Locked Moved Rocket.Chat
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  • marcusquinnM Offline
    marcusquinnM Offline
    marcusquinn
    wrote on last edited by
    #1

    For some reason, whatever I try to edit for a User I get this error. I'm not changing the username. Guessing LDAP related perhaps?

    Any ideas?

    6743b917-4f08-49d6-9aa8-b62565310289-image.png

    Web Design https://www.evergreen.je
    Development https://brandlight.org
    Life https://marcusquinn.com

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    0
    • girishG Offline
      girishG Offline
      girish
      Staff
      wrote on last edited by
      #2

      @marcusquinn Are you editing the user as an admin? Rocket.Chat has this complex grid permission system.

      marcusquinnM 1 Reply Last reply
      0
      • girishG Offline
        girishG Offline
        girish
        Staff
        wrote on last edited by
        #3

        Like this:

        09d5e811-bc1f-40bb-ba28-74c3be48b745-image.png

        There are many "Edit other user" permissions.

        1 Reply Last reply
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        • girishG girish

          @marcusquinn Are you editing the user as an admin? Rocket.Chat has this complex grid permission system.

          marcusquinnM Offline
          marcusquinnM Offline
          marcusquinn
          wrote on last edited by marcusquinn
          #4

          @girish Yup, I'm an Admin. (although I did delete the default Admin user after setup, not mad on leaving those hanging around). Wondering it it's because of editing my own roles?

          Web Design https://www.evergreen.je
          Development https://brandlight.org
          Life https://marcusquinn.com

          girishG 1 Reply Last reply
          0
          • marcusquinnM marcusquinn

            @girish Yup, I'm an Admin. (although I did delete the default Admin user after setup, not mad on leaving those hanging around). Wondering it it's because of editing my own roles?

            girishG Offline
            girishG Offline
            girish
            Staff
            wrote on last edited by
            #5

            @marcusquinn Editing works on our instance alteast. One thing to check if that when you click 'edit' on the user, if the fields are filled up correctly. Sometimes they get filled incorrectly, not sure why. For example, it would fill up fields like Nickname with random stuff. Maybe username is also getting changed without your knowledge?

            marcusquinnM 1 Reply Last reply
            0
            • girishG girish

              @marcusquinn Editing works on our instance alteast. One thing to check if that when you click 'edit' on the user, if the fields are filled up correctly. Sometimes they get filled incorrectly, not sure why. For example, it would fill up fields like Nickname with random stuff. Maybe username is also getting changed without your knowledge?

              marcusquinnM Offline
              marcusquinnM Offline
              marcusquinn
              wrote on last edited by
              #6

              @girish nope, no auto-fills. Wondering if I shouldn't have deleted the original Admin user that was set as Owner before setting my user as Owner?

              dae7bb0d-a364-4571-9b3d-74a5431982df-image.png

              Web Design https://www.evergreen.je
              Development https://brandlight.org
              Life https://marcusquinn.com

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              • marcusquinnM Offline
                marcusquinnM Offline
                marcusquinn
                wrote on last edited by
                #7

                Weird, setting Administration > Accounts > Allow Name Change = Yes then allows saves.

                However, not sure if users did this it would break the LDAP integration?

                Web Design https://www.evergreen.je
                Development https://brandlight.org
                Life https://marcusquinn.com

                marcusquinnM 1 Reply Last reply
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                • marcusquinnM marcusquinn

                  Weird, setting Administration > Accounts > Allow Name Change = Yes then allows saves.

                  However, not sure if users did this it would break the LDAP integration?

                  marcusquinnM Offline
                  marcusquinnM Offline
                  marcusquinn
                  wrote on last edited by
                  #8

                  @marcusquinn yup, reproducible - very odd though. It's a workaround but obviously some kind of unintended issue.

                  Web Design https://www.evergreen.je
                  Development https://brandlight.org
                  Life https://marcusquinn.com

                  girishG 1 Reply Last reply
                  0
                  • marcusquinnM marcusquinn

                    @marcusquinn yup, reproducible - very odd though. It's a workaround but obviously some kind of unintended issue.

                    girishG Offline
                    girishG Offline
                    girish
                    Staff
                    wrote on last edited by
                    #9

                    @marcusquinn Might be good idea to open an upstream issue.

                    marcusquinnM 1 Reply Last reply
                    1
                    • girishG girish

                      @marcusquinn Might be good idea to open an upstream issue.

                      marcusquinnM Offline
                      marcusquinnM Offline
                      marcusquinn
                      wrote on last edited by
                      #10

                      @girish Just hit this again on a setup because I forgot the solution and came here to post. So at least this post is here for reference on the solution but I'll look for where to post upstream issues too...

                      Web Design https://www.evergreen.je
                      Development https://brandlight.org
                      Life https://marcusquinn.com

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                      0
                      • marcusquinnM Offline
                        marcusquinnM Offline
                        marcusquinn
                        wrote on last edited by
                        #11

                        Upstream report for reference: https://github.com/RocketChat/Rocket.Chat/issues/21008

                        Web Design https://www.evergreen.je
                        Development https://brandlight.org
                        Life https://marcusquinn.com

                        1 Reply Last reply
                        1
                        • marcusquinnM Offline
                          marcusquinnM Offline
                          marcusquinn
                          wrote on last edited by
                          #12

                          Their bot didn't like whatever format I tried posting the issue on GitHub so after a 2nd attempt got auto-closed I just emailed their Zendesk. No clue why an open-source project would use Zendesk though 🤷

                          Web Design https://www.evergreen.je
                          Development https://brandlight.org
                          Life https://marcusquinn.com

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