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    Error: "Edit username not allowed"

    Rocket.Chat
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    • marcusquinn
      marcusquinn last edited by

      For some reason, whatever I try to edit for a User I get this error. I'm not changing the username. Guessing LDAP related perhaps?

      Any ideas?

      6743b917-4f08-49d6-9aa8-b62565310289-image.png

      We're not here for a long time - but we are here for a good time :)
      Jersey/UK
      Work & Ecommerce Advice: https://brandlight.org
      Personal & Software Tips: https://marcusquinn.com

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      • girish
        girish Staff last edited by

        @marcusquinn Are you editing the user as an admin? Rocket.Chat has this complex grid permission system.

        marcusquinn 1 Reply Last reply Reply Quote 0
        • girish
          girish Staff last edited by

          Like this:

          09d5e811-bc1f-40bb-ba28-74c3be48b745-image.png

          There are many "Edit other user" permissions.

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          • marcusquinn
            marcusquinn @girish last edited by marcusquinn

            @girish Yup, I'm an Admin. (although I did delete the default Admin user after setup, not mad on leaving those hanging around). Wondering it it's because of editing my own roles?

            We're not here for a long time - but we are here for a good time :)
            Jersey/UK
            Work & Ecommerce Advice: https://brandlight.org
            Personal & Software Tips: https://marcusquinn.com

            girish 1 Reply Last reply Reply Quote 0
            • girish
              girish Staff @marcusquinn last edited by

              @marcusquinn Editing works on our instance alteast. One thing to check if that when you click 'edit' on the user, if the fields are filled up correctly. Sometimes they get filled incorrectly, not sure why. For example, it would fill up fields like Nickname with random stuff. Maybe username is also getting changed without your knowledge?

              marcusquinn 1 Reply Last reply Reply Quote 0
              • marcusquinn
                marcusquinn @girish last edited by

                @girish nope, no auto-fills. Wondering if I shouldn't have deleted the original Admin user that was set as Owner before setting my user as Owner?

                dae7bb0d-a364-4571-9b3d-74a5431982df-image.png

                We're not here for a long time - but we are here for a good time :)
                Jersey/UK
                Work & Ecommerce Advice: https://brandlight.org
                Personal & Software Tips: https://marcusquinn.com

                1 Reply Last reply Reply Quote 0
                • marcusquinn
                  marcusquinn last edited by

                  Weird, setting Administration > Accounts > Allow Name Change = Yes then allows saves.

                  However, not sure if users did this it would break the LDAP integration?

                  We're not here for a long time - but we are here for a good time :)
                  Jersey/UK
                  Work & Ecommerce Advice: https://brandlight.org
                  Personal & Software Tips: https://marcusquinn.com

                  marcusquinn 1 Reply Last reply Reply Quote 0
                  • marcusquinn
                    marcusquinn @marcusquinn last edited by

                    @marcusquinn yup, reproducible - very odd though. It's a workaround but obviously some kind of unintended issue.

                    We're not here for a long time - but we are here for a good time :)
                    Jersey/UK
                    Work & Ecommerce Advice: https://brandlight.org
                    Personal & Software Tips: https://marcusquinn.com

                    girish 1 Reply Last reply Reply Quote 0
                    • girish
                      girish Staff @marcusquinn last edited by

                      @marcusquinn Might be good idea to open an upstream issue.

                      marcusquinn 1 Reply Last reply Reply Quote 1
                      • marcusquinn
                        marcusquinn @girish last edited by

                        @girish Just hit this again on a setup because I forgot the solution and came here to post. So at least this post is here for reference on the solution but I'll look for where to post upstream issues too...

                        We're not here for a long time - but we are here for a good time :)
                        Jersey/UK
                        Work & Ecommerce Advice: https://brandlight.org
                        Personal & Software Tips: https://marcusquinn.com

                        1 Reply Last reply Reply Quote 0
                        • marcusquinn
                          marcusquinn last edited by

                          Upstream report for reference: https://github.com/RocketChat/Rocket.Chat/issues/21008

                          We're not here for a long time - but we are here for a good time :)
                          Jersey/UK
                          Work & Ecommerce Advice: https://brandlight.org
                          Personal & Software Tips: https://marcusquinn.com

                          1 Reply Last reply Reply Quote 1
                          • marcusquinn
                            marcusquinn last edited by

                            Their bot didn't like whatever format I tried posting the issue on GitHub so after a 2nd attempt got auto-closed I just emailed their Zendesk. No clue why an open-source project would use Zendesk though 🤷

                            We're not here for a long time - but we are here for a good time :)
                            Jersey/UK
                            Work & Ecommerce Advice: https://brandlight.org
                            Personal & Software Tips: https://marcusquinn.com

                            1 Reply Last reply Reply Quote 0
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