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  1. Cloudron Forum
  2. Nextcloud
  3. 6.0.1 Nextcloud is failing to start

6.0.1 Nextcloud is failing to start

Scheduled Pinned Locked Moved Unsolved Nextcloud
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  • A Offline
    A Offline
    adrw
    wrote on last edited by
    #1

    I've tried restarting the app, updating to latest Nextcloud, and restarting the server without avail. Still seeing 502 Bad Gateway in browser and nothing stands out to me in the logs to indicate what is wrong with the app after upgrade of Cloudron from 5.6.3 to 6.0.1. Any ideas what to do?

    A 1 Reply Last reply
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    • A adrw

      I've tried restarting the app, updating to latest Nextcloud, and restarting the server without avail. Still seeing 502 Bad Gateway in browser and nothing stands out to me in the logs to indicate what is wrong with the app after upgrade of Cloudron from 5.6.3 to 6.0.1. Any ideas what to do?

      A Offline
      A Offline
      adrw
      wrote on last edited by adrw
      #2

      I've uploaded the logs at a temp Cloudron Minio instance https://minio.redwoodservices.adrw.xyz/debugging/c4dd3c6d-806e-454b-beba-4cdd3f29865a.log?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=minioadmin%2F20201210%2F%2Fs3%2Faws4_request&X-Amz-Date=20201210T164741Z&X-Amz-Expires=432000&X-Amz-SignedHeaders=host&X-Amz-Signature=31704901c7b111ed88166f33dd368158adad6f163216c70faf8edf5389a3dae6

      A 1 Reply Last reply
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      • A adrw

        I've uploaded the logs at a temp Cloudron Minio instance https://minio.redwoodservices.adrw.xyz/debugging/c4dd3c6d-806e-454b-beba-4cdd3f29865a.log?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=minioadmin%2F20201210%2F%2Fs3%2Faws4_request&X-Amz-Date=20201210T164741Z&X-Amz-Expires=432000&X-Amz-SignedHeaders=host&X-Amz-Signature=31704901c7b111ed88166f33dd368158adad6f163216c70faf8edf5389a3dae6

        A Offline
        A Offline
        adrw
        wrote on last edited by
        #3

        Not sure what the fix was but I put Nextcloud in Recovery Mode, restarted Cloudron server, turned off Nextcloud Recovery Mode, and Nextcloud now has booted and appears to work as expected.

        girishG 1 Reply Last reply
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        • A adrw

          Not sure what the fix was but I put Nextcloud in Recovery Mode, restarted Cloudron server, turned off Nextcloud Recovery Mode, and Nextcloud now has booted and appears to work as expected.

          girishG Offline
          girishG Offline
          girish
          Staff
          wrote on last edited by
          #4

          @adrw I see errors from the antivirus plugin.

          2020-12-10T02:31:05.000Z {"reqId":"BPffxdeo3xuZ2LQxCCdt","level":3,"time":"2020-12-10T02:31:05+00:00","remoteAddr":"","user":"--","app":"files_antivirus","method":"","url":"--","message":{"Exception":"RuntimeException","Message":"The antivirus executable could not be found at /usr/bin/clamscan","Code":0,"Trace":[{"function":"__construct","class":"OCA\\Files_Antivirus\\Scanner\\LocalClam","type":"->","args":[{"__class__":"OCA\\Files_Antivirus\\AppConfig"},{"__class__":"OC\\AppFramework\\Logger"},{"__class__":"OCA\\Files_Antivirus\\StatusFactory"}]},{"file":"/app/code/lib/private/AppFramework/Utility/SimpleContainer.php","line":101,"function":"newInstanceArgs","class":"ReflectionClass","type":"->","args":[[{"__class__":"OCA\\Files_Antivirus\\AppConfig"},{"__class__":"OC\\AppFramework\\Logger"},{"__class__":"OCA\\Files_Antivirus\\StatusFactory"}]]},{"file":"/app/code/lib/private/AppFramework/Utility/SimpleContainer.php","line":109,"function":"buildClass","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->","args":[{"name":"OCA\\Files_Antivirus\\Scanner\\LocalClam","__class__":"ReflectionClass"}]},{"file":"/app/code/lib/private/AppFramework/Utility/SimpleContainer.php","line":126,"function":"resolve","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->","args":["OCA\\Files_Antivirus\\Scanner\\LocalClam"]},{"file":"/app/code/lib/private/AppFramework/DependencyInjection/DIContainer.php","line":455,"function":"query","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->","args":["OCA\\Files_Antivirus\\Scanner\\LocalClam"]},{"file":"/app/code/lib/private/ServerContainer.php","line":140,"function":"queryNoFallback","class":"OC\\AppFramework\\DependencyInjection\\DIContainer","type":"->","args":["OCA\\Files_Antivirus\\Scanner\\LocalClam"]},{"file":"/app/data/apps/files_antivirus/lib/Scanner/ScannerFactory.php","line":45,"function":"query","class":"OC\\ServerContainer","type":"->","args":["OCA\\Files_Antivirus\\Scanner\\LocalClam"]},{"file":"/app/data/apps/files_antivirus/lib/BackgroundJob/BackgroundScanner.php","line":328,"function":"getScanner","class":"OCA\\Files_Antivirus\\Scanner\\ScannerFactory","type":"->","args":[]},{"file":"/app/data/apps/files_antivirus/lib/BackgroundJob/BackgroundScanner.php","line":115,"function":"scanOneFile","class":"OCA\\Files_Antivirus\\BackgroundJob\\BackgroundScanner","type":"->","args":[{"__class__":"OC\\Files\\Node\\File"}]},{"file":"/app/code/lib/private/BackgroundJob/Job.php","line":52,"function":"run","class":"OCA\\Files_Antivirus\\BackgroundJob\\BackgroundScanner","type":"->","args":[null]},{"file":"/app/code/lib/private/BackgroundJob/TimedJob.php","line":59,"function":"execute","class":"OC\\BackgroundJob\\Job","type":"->","args":[{"__class__":"OC\\BackgroundJob\\JobList"},{"__class__":"OC\\Log"}]},{"file":"/app/code/cron.php","line":127,"function":"execute","class":"OC\\BackgroundJob\\TimedJob","type":"->","args":[{"__class__":"OC\\BackgroundJob\\JobList"},{"__class__":"OC\\Log"}]}],"File":"/app/data/apps/files_antivirus/lib/Scanner/LocalClam.php","Line":43,"CustomMessage":"--"},"userAgent":"--","version":"20.0.1.1"}
          

          I guess it's looking for clamav. Can you make disable that plugin?

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