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Cloudron Forum

Apps | Demo | Docs | Install

Unable to mount /backups folder (Cifs)

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  • P Offline
    P Offline
    p44 translator
    replied to girish on last edited by
    #5

    @robi said in Unable to mount /backups folder (Cifs):

    make sure you can do the mount manually on the command line first, then add it to fstab

    The same syntax I used on other Cloudron installations and it worked very fine.

    I tried to mount manually but I got a syntax error.

    Eg. I used: mount -t cifs //<server>/<remote_folder> /backups uid=yellowtent,gid=yellowtent,user=<user>,pass=<pass>,iocharset=utf8 0 0

    and I got: mount: bad usage

    robiR 1 Reply Last reply
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  • robiR Offline
    robiR Offline
    robi
    replied to p44 on last edited by
    #6

    @p44 could be 2 things.. compare mount versions, which may have a different syntax.

    make sure cifs is available on the new system, for ex if mount.cifs isn't available, it won't recognize the cifs parameter and error out.

    if there are other cifs mounts available (any windows box) try making sure that works to validate cifs at least.

    alternative might be smbfs.

    Life of sky tech

    P 1 Reply Last reply
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  • P Offline
    P Offline
    p44 translator
    replied to robi on last edited by
    #7

    @robi said in Unable to mount /backups folder (Cifs):

    cifs

    Thank's @robi !

    I've this situation:

    /sbin$ apt-cache policy cifs-utils
    cifs-utils:
      Installed: 2:6.8-1ubuntu1.1
      Candidate: 2:6.8-1ubuntu1.1
      Version table:
     *** 2:6.8-1ubuntu1.1 500
            500 http://it.archive.ubuntu.com/ubuntu bionic-updates/main amd64 Packages
            100 /var/lib/dpkg/status
         2:6.8-1 500
            500 http://it.archive.ubuntu.com/ubuntu bionic/main amd64 Packages
    

    Also mount.cifs is available.

    If there are other cifs mounts available (any windows box) try making sure that works to validate cifs at least.

    This step is not totally clear how to perform...

    robiR 1 Reply Last reply
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  • robiR Offline
    robiR Offline
    robi
    replied to p44 on last edited by
    #8

    @p44 you can follow here:
    https://linuxize.com/post/how-to-mount-cifs-windows-share-on-linux/

    Life of sky tech

    P 1 Reply Last reply
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  • P Offline
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    p44 translator
    replied to robi on last edited by
    #9

    @robi Thank's Robi, I'll go deeper inside the problem fixing.

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  • jdaviescoatesJ Offline
    jdaviescoatesJ Offline
    jdaviescoates
    wrote on last edited by
    #10

    Just to check, is this a Hetzner storage box? If so be sure to have turned samba shares on at the Hetzner end (I had a similar issue and this resolved it for me)

    I use Cloudron with Gandi & Hetzner

    P 1 Reply Last reply
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  • D Offline
    D Offline
    danigl
    wrote on last edited by
    #11

    I had the same problem. I use the following entry in fstab:

    //XXX/XXX /media/backups_cifs  cifs uid=yellowtent,gid=yellowtent,username=XXX,password=XXX,vers=3.0,noperm 0 0
    

    The target directory must be created first.

    P 1 Reply Last reply
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  • P Offline
    P Offline
    p44 translator
    replied to jdaviescoates on last edited by
    #12

    @jdaviescoates Yes is Hetzner box. Works perfectly on two other Cloudron istances. Enabled "Samba shares" and "External Reachability".

    On two works fine, another one no...

    jdaviescoatesJ 1 Reply Last reply
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  • P Offline
    P Offline
    p44 translator
    replied to danigl on last edited by
    #13

    @danigl Thank's a lot, the targeted directory is created first. Just a question: why you add the "vers=3.0" parameter?

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  • jdaviescoatesJ Offline
    jdaviescoatesJ Offline
    jdaviescoates
    replied to p44 on last edited by
    #14

    @p44 said in Unable to mount /backups folder (Cifs):

    Yes is Hetzner box.

    It may just be an issue with Hetzner. As you've seen, recently my backup hetzner storage box somehow unmounted itself during a backup and I needed to restart for it to mount again.

    Assume you've tried restarting your server already?

    I use Cloudron with Gandi & Hetzner

    P 1 Reply Last reply
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  • P Offline
    P Offline
    p44 translator
    replied to jdaviescoates on last edited by
    #15

    @jdaviescoates Maybe is Hetzner side problem. I had a similar event few weeks ago and I opened a ticket to Cloudron support desk. I restarted server.

    Also one week ago and also yesterday I had a similar problem.

    For this case "Unable to mount /backups folder (Cifs)" I'm still investigating and I don't think is Hetzner side.

    About unmounting problem, I was thinking to move to other storage service. Did you find any workarounds?

    girishG 1 Reply Last reply
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  • girishG Do not disturb
    girishG Do not disturb
    girish Staff
    replied to p44 on last edited by
    #16

    @p44 Given Cloudron is just app on ubuntu, maybe you can try to mount it in a separate ubuntu server on Hetzner? At that point, Hetzner support should be able to help you out hopefully.

    P 1 Reply Last reply
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  • P Offline
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    p44 translator
    replied to girish on last edited by
    #17

    @girish Totally agree with your suggestion. About the topic issue, the server where I running this specific Cloudron instance is not Hetzner.

    But I just created a demo account to Wasabi to move forward and assure a backup.

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  • girishG Do not disturb
    girishG Do not disturb
    girish Staff
    wrote on last edited by
    #18

    @p44 said in Unable to mount /backups folder (Cifs):

    where I running this specific Cloudron instance is not Hetzner

    Oh, that gave me an idea. Could it be that there is too much latency for the CIFS mount to work? Or maybe there is some configurable latency delay setting for mounting. Usually, CIFS/NFS etc works well only in same data center.

    P jdaviescoatesJ 2 Replies Last reply
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  • P Offline
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    p44 translator
    replied to girish on last edited by
    #19

    @girish Thank's a lot Girish. Latency between two data centers is around 40ms... maximum 60ms... What's your idea?

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  • jdaviescoatesJ Offline
    jdaviescoatesJ Offline
    jdaviescoates
    replied to girish on last edited by
    #20

    @girish said in Unable to mount /backups folder (Cifs):

    Usually, CIFS/NFS etc works well only in same data center.

    Interesting. Got a reference for this?

    I think I purposely chose a different location for my Hetzner Storage Box from my Hetzner VPS just for a bit more redundancy (in case the VPS location get destroyed somehow).

    I use Cloudron with Gandi & Hetzner

    P 1 Reply Last reply
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  • P Offline
    P Offline
    p44 translator
    replied to jdaviescoates on last edited by
    #21

    @jdaviescoates Totally agree with this strategy. It could be interesting to chose a total different provider to achieve this goal.

    I configured for Wasabi seems to be fast and resilient. But I have to well understand user policy and permissions.

    When I use services like this, I'm always a little bit scared that folder can go public due permission problems.

    jdaviescoatesJ 1 Reply Last reply
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  • girishG Do not disturb
    girishG Do not disturb
    girish Staff
    wrote on last edited by
    #22

    I was only guessing about latency, I don't have any special expertise here. I found this article https://www.redhat.com/sysadmin/using-nfsstat-nfsiostat that might help debug further.

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  • jdaviescoatesJ Offline
    jdaviescoatesJ Offline
    jdaviescoates
    replied to p44 on last edited by
    #23

    @p44 said in Unable to mount /backups folder (Cifs):

    It could be interesting to chose a total different provider to achieve this goal.

    Agreed. I'm going to investigate https://teuto.net/teutostack-openstack-public-cloud/?lang=en who apparently do S3 style object storage, who I came across here https://social.coop/@aligyie/105385317039616213

    I use Cloudron with Gandi & Hetzner

    robiR 1 Reply Last reply
    1
  • robiR Offline
    robiR Offline
    robi
    replied to jdaviescoates on last edited by
    #24

    @jdaviescoates Take a look at S3 from IBM for 25GB/mo free at IBM COS

    p.s. I used to work on COS (formerly Cleversafe)

    Life of sky tech

    jdaviescoatesJ 1 Reply Last reply
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