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  3. Unable to mount /backups folder (Cifs)

Unable to mount /backups folder (Cifs)

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  • girishG Offline
    girishG Offline
    girish
    Staff
    wrote on last edited by
    #2

    I don't have much experience with CIFS but looks like there is some issue mounting the share. I found https://unix.stackexchange.com/questions/456997/mount-error115-operation-now-in-progress and https://superuser.com/questions/430163/cifs-share-mount-errors . Is there any useful logs on the other side?

    P 2 Replies Last reply
    0
    • robiR Offline
      robiR Offline
      robi
      wrote on last edited by
      #3

      make sure you can do the mount manually on the command line first, then add it to fstab

      Conscious tech

      1 Reply Last reply
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      • girishG girish

        I don't have much experience with CIFS but looks like there is some issue mounting the share. I found https://unix.stackexchange.com/questions/456997/mount-error115-operation-now-in-progress and https://superuser.com/questions/430163/cifs-share-mount-errors . Is there any useful logs on the other side?

        P Offline
        P Offline
        p44
        translator
        wrote on last edited by p44
        #4

        @girish I did a google research before and I saw linked document but it seems that is not my situation.

        The only difference that I've between a standard installation is that I disabled SSH login with password and also disabled root login.

        Which logs should i see?

        1 Reply Last reply
        0
        • girishG girish

          I don't have much experience with CIFS but looks like there is some issue mounting the share. I found https://unix.stackexchange.com/questions/456997/mount-error115-operation-now-in-progress and https://superuser.com/questions/430163/cifs-share-mount-errors . Is there any useful logs on the other side?

          P Offline
          P Offline
          p44
          translator
          wrote on last edited by
          #5

          @robi said in Unable to mount /backups folder (Cifs):

          make sure you can do the mount manually on the command line first, then add it to fstab

          The same syntax I used on other Cloudron installations and it worked very fine.

          I tried to mount manually but I got a syntax error.

          Eg. I used: mount -t cifs //<server>/<remote_folder> /backups uid=yellowtent,gid=yellowtent,user=<user>,pass=<pass>,iocharset=utf8 0 0

          and I got: mount: bad usage

          robiR 1 Reply Last reply
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          • P p44

            @robi said in Unable to mount /backups folder (Cifs):

            make sure you can do the mount manually on the command line first, then add it to fstab

            The same syntax I used on other Cloudron installations and it worked very fine.

            I tried to mount manually but I got a syntax error.

            Eg. I used: mount -t cifs //<server>/<remote_folder> /backups uid=yellowtent,gid=yellowtent,user=<user>,pass=<pass>,iocharset=utf8 0 0

            and I got: mount: bad usage

            robiR Offline
            robiR Offline
            robi
            wrote on last edited by
            #6

            @p44 could be 2 things.. compare mount versions, which may have a different syntax.

            make sure cifs is available on the new system, for ex if mount.cifs isn't available, it won't recognize the cifs parameter and error out.

            if there are other cifs mounts available (any windows box) try making sure that works to validate cifs at least.

            alternative might be smbfs.

            Conscious tech

            P 1 Reply Last reply
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            • robiR robi

              @p44 could be 2 things.. compare mount versions, which may have a different syntax.

              make sure cifs is available on the new system, for ex if mount.cifs isn't available, it won't recognize the cifs parameter and error out.

              if there are other cifs mounts available (any windows box) try making sure that works to validate cifs at least.

              alternative might be smbfs.

              P Offline
              P Offline
              p44
              translator
              wrote on last edited by
              #7

              @robi said in Unable to mount /backups folder (Cifs):

              cifs

              Thank's @robi !

              I've this situation:

              /sbin$ apt-cache policy cifs-utils
              cifs-utils:
                Installed: 2:6.8-1ubuntu1.1
                Candidate: 2:6.8-1ubuntu1.1
                Version table:
               *** 2:6.8-1ubuntu1.1 500
                      500 http://it.archive.ubuntu.com/ubuntu bionic-updates/main amd64 Packages
                      100 /var/lib/dpkg/status
                   2:6.8-1 500
                      500 http://it.archive.ubuntu.com/ubuntu bionic/main amd64 Packages
              

              Also mount.cifs is available.

              If there are other cifs mounts available (any windows box) try making sure that works to validate cifs at least.

              This step is not totally clear how to perform...

              robiR 1 Reply Last reply
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              • P p44

                @robi said in Unable to mount /backups folder (Cifs):

                cifs

                Thank's @robi !

                I've this situation:

                /sbin$ apt-cache policy cifs-utils
                cifs-utils:
                  Installed: 2:6.8-1ubuntu1.1
                  Candidate: 2:6.8-1ubuntu1.1
                  Version table:
                 *** 2:6.8-1ubuntu1.1 500
                        500 http://it.archive.ubuntu.com/ubuntu bionic-updates/main amd64 Packages
                        100 /var/lib/dpkg/status
                     2:6.8-1 500
                        500 http://it.archive.ubuntu.com/ubuntu bionic/main amd64 Packages
                

                Also mount.cifs is available.

                If there are other cifs mounts available (any windows box) try making sure that works to validate cifs at least.

                This step is not totally clear how to perform...

                robiR Offline
                robiR Offline
                robi
                wrote on last edited by
                #8

                @p44 you can follow here:
                https://linuxize.com/post/how-to-mount-cifs-windows-share-on-linux/

                Conscious tech

                P 1 Reply Last reply
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                • robiR robi

                  @p44 you can follow here:
                  https://linuxize.com/post/how-to-mount-cifs-windows-share-on-linux/

                  P Offline
                  P Offline
                  p44
                  translator
                  wrote on last edited by
                  #9

                  @robi Thank's Robi, I'll go deeper inside the problem fixing.

                  1 Reply Last reply
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                  • jdaviescoatesJ Offline
                    jdaviescoatesJ Offline
                    jdaviescoates
                    wrote on last edited by
                    #10

                    Just to check, is this a Hetzner storage box? If so be sure to have turned samba shares on at the Hetzner end (I had a similar issue and this resolved it for me)

                    I use Cloudron with Gandi & Hetzner

                    P 1 Reply Last reply
                    1
                    • D Offline
                      D Offline
                      danigl
                      wrote on last edited by
                      #11

                      I had the same problem. I use the following entry in fstab:

                      //XXX/XXX /media/backups_cifs  cifs uid=yellowtent,gid=yellowtent,username=XXX,password=XXX,vers=3.0,noperm 0 0
                      

                      The target directory must be created first.

                      P 1 Reply Last reply
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                      • jdaviescoatesJ jdaviescoates

                        Just to check, is this a Hetzner storage box? If so be sure to have turned samba shares on at the Hetzner end (I had a similar issue and this resolved it for me)

                        P Offline
                        P Offline
                        p44
                        translator
                        wrote on last edited by
                        #12

                        @jdaviescoates Yes is Hetzner box. Works perfectly on two other Cloudron istances. Enabled "Samba shares" and "External Reachability".

                        On two works fine, another one no...

                        jdaviescoatesJ 1 Reply Last reply
                        1
                        • D danigl

                          I had the same problem. I use the following entry in fstab:

                          //XXX/XXX /media/backups_cifs  cifs uid=yellowtent,gid=yellowtent,username=XXX,password=XXX,vers=3.0,noperm 0 0
                          

                          The target directory must be created first.

                          P Offline
                          P Offline
                          p44
                          translator
                          wrote on last edited by
                          #13

                          @danigl Thank's a lot, the targeted directory is created first. Just a question: why you add the "vers=3.0" parameter?

                          1 Reply Last reply
                          1
                          • P p44

                            @jdaviescoates Yes is Hetzner box. Works perfectly on two other Cloudron istances. Enabled "Samba shares" and "External Reachability".

                            On two works fine, another one no...

                            jdaviescoatesJ Offline
                            jdaviescoatesJ Offline
                            jdaviescoates
                            wrote on last edited by
                            #14

                            @p44 said in Unable to mount /backups folder (Cifs):

                            Yes is Hetzner box.

                            It may just be an issue with Hetzner. As you've seen, recently my backup hetzner storage box somehow unmounted itself during a backup and I needed to restart for it to mount again.

                            Assume you've tried restarting your server already?

                            I use Cloudron with Gandi & Hetzner

                            P 1 Reply Last reply
                            1
                            • jdaviescoatesJ jdaviescoates

                              @p44 said in Unable to mount /backups folder (Cifs):

                              Yes is Hetzner box.

                              It may just be an issue with Hetzner. As you've seen, recently my backup hetzner storage box somehow unmounted itself during a backup and I needed to restart for it to mount again.

                              Assume you've tried restarting your server already?

                              P Offline
                              P Offline
                              p44
                              translator
                              wrote on last edited by
                              #15

                              @jdaviescoates Maybe is Hetzner side problem. I had a similar event few weeks ago and I opened a ticket to Cloudron support desk. I restarted server.

                              Also one week ago and also yesterday I had a similar problem.

                              For this case "Unable to mount /backups folder (Cifs)" I'm still investigating and I don't think is Hetzner side.

                              About unmounting problem, I was thinking to move to other storage service. Did you find any workarounds?

                              girishG 1 Reply Last reply
                              0
                              • P p44

                                @jdaviescoates Maybe is Hetzner side problem. I had a similar event few weeks ago and I opened a ticket to Cloudron support desk. I restarted server.

                                Also one week ago and also yesterday I had a similar problem.

                                For this case "Unable to mount /backups folder (Cifs)" I'm still investigating and I don't think is Hetzner side.

                                About unmounting problem, I was thinking to move to other storage service. Did you find any workarounds?

                                girishG Offline
                                girishG Offline
                                girish
                                Staff
                                wrote on last edited by
                                #16

                                @p44 Given Cloudron is just app on ubuntu, maybe you can try to mount it in a separate ubuntu server on Hetzner? At that point, Hetzner support should be able to help you out hopefully.

                                P 1 Reply Last reply
                                1
                                • girishG girish

                                  @p44 Given Cloudron is just app on ubuntu, maybe you can try to mount it in a separate ubuntu server on Hetzner? At that point, Hetzner support should be able to help you out hopefully.

                                  P Offline
                                  P Offline
                                  p44
                                  translator
                                  wrote on last edited by
                                  #17

                                  @girish Totally agree with your suggestion. About the topic issue, the server where I running this specific Cloudron instance is not Hetzner.

                                  But I just created a demo account to Wasabi to move forward and assure a backup.

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                                  • girishG Offline
                                    girishG Offline
                                    girish
                                    Staff
                                    wrote on last edited by
                                    #18

                                    @p44 said in Unable to mount /backups folder (Cifs):

                                    where I running this specific Cloudron instance is not Hetzner

                                    Oh, that gave me an idea. Could it be that there is too much latency for the CIFS mount to work? Or maybe there is some configurable latency delay setting for mounting. Usually, CIFS/NFS etc works well only in same data center.

                                    P jdaviescoatesJ 2 Replies Last reply
                                    2
                                    • girishG girish

                                      @p44 said in Unable to mount /backups folder (Cifs):

                                      where I running this specific Cloudron instance is not Hetzner

                                      Oh, that gave me an idea. Could it be that there is too much latency for the CIFS mount to work? Or maybe there is some configurable latency delay setting for mounting. Usually, CIFS/NFS etc works well only in same data center.

                                      P Offline
                                      P Offline
                                      p44
                                      translator
                                      wrote on last edited by
                                      #19

                                      @girish Thank's a lot Girish. Latency between two data centers is around 40ms... maximum 60ms... What's your idea?

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                                      0
                                      • girishG girish

                                        @p44 said in Unable to mount /backups folder (Cifs):

                                        where I running this specific Cloudron instance is not Hetzner

                                        Oh, that gave me an idea. Could it be that there is too much latency for the CIFS mount to work? Or maybe there is some configurable latency delay setting for mounting. Usually, CIFS/NFS etc works well only in same data center.

                                        jdaviescoatesJ Offline
                                        jdaviescoatesJ Offline
                                        jdaviescoates
                                        wrote on last edited by
                                        #20

                                        @girish said in Unable to mount /backups folder (Cifs):

                                        Usually, CIFS/NFS etc works well only in same data center.

                                        Interesting. Got a reference for this?

                                        I think I purposely chose a different location for my Hetzner Storage Box from my Hetzner VPS just for a bit more redundancy (in case the VPS location get destroyed somehow).

                                        I use Cloudron with Gandi & Hetzner

                                        P 1 Reply Last reply
                                        1
                                        • jdaviescoatesJ jdaviescoates

                                          @girish said in Unable to mount /backups folder (Cifs):

                                          Usually, CIFS/NFS etc works well only in same data center.

                                          Interesting. Got a reference for this?

                                          I think I purposely chose a different location for my Hetzner Storage Box from my Hetzner VPS just for a bit more redundancy (in case the VPS location get destroyed somehow).

                                          P Offline
                                          P Offline
                                          p44
                                          translator
                                          wrote on last edited by
                                          #21

                                          @jdaviescoates Totally agree with this strategy. It could be interesting to chose a total different provider to achieve this goal.

                                          I configured for Wasabi seems to be fast and resilient. But I have to well understand user policy and permissions.

                                          When I use services like this, I'm always a little bit scared that folder can go public due permission problems.

                                          jdaviescoatesJ 1 Reply Last reply
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