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Cloudron Forum

Apps | Demo | Docs | Install

Unable to mount /backups folder (Cifs)

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  • P Offline
    P Offline
    p44 translator
    wrote on last edited by girish
    #1

    Dear all,

    I'm trying to mount /backups folder using the following syntax:

    //<server>/<remote_folder> /backups cifs uid=yellowtent,gid=yellowtent,user=<user>,pass=<pass>,iocharset=utf8 0 0

    When I run sudo mount /backups

    System says:

    mount error(115): Operation now in progress
    Refer to the mount.cifs(8) manual page (e.g. man mount.cifs)
    

    Did you experienced problems like this before?

    I tried to ping backup path (external) and is reachable.

    Thank's a lot!

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    0
  • girishG Do not disturb
    girishG Do not disturb
    girish Staff
    wrote on last edited by
    #2

    I don't have much experience with CIFS but looks like there is some issue mounting the share. I found https://unix.stackexchange.com/questions/456997/mount-error115-operation-now-in-progress and https://superuser.com/questions/430163/cifs-share-mount-errors . Is there any useful logs on the other side?

    P 2 Replies Last reply
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  • robiR Offline
    robiR Offline
    robi
    wrote on last edited by
    #3

    make sure you can do the mount manually on the command line first, then add it to fstab

    Life of sky tech

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  • P Offline
    P Offline
    p44 translator
    replied to girish on last edited by p44
    #4

    @girish I did a google research before and I saw linked document but it seems that is not my situation.

    The only difference that I've between a standard installation is that I disabled SSH login with password and also disabled root login.

    Which logs should i see?

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  • P Offline
    P Offline
    p44 translator
    replied to girish on last edited by
    #5

    @robi said in Unable to mount /backups folder (Cifs):

    make sure you can do the mount manually on the command line first, then add it to fstab

    The same syntax I used on other Cloudron installations and it worked very fine.

    I tried to mount manually but I got a syntax error.

    Eg. I used: mount -t cifs //<server>/<remote_folder> /backups uid=yellowtent,gid=yellowtent,user=<user>,pass=<pass>,iocharset=utf8 0 0

    and I got: mount: bad usage

    robiR 1 Reply Last reply
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  • robiR Offline
    robiR Offline
    robi
    replied to p44 on last edited by
    #6

    @p44 could be 2 things.. compare mount versions, which may have a different syntax.

    make sure cifs is available on the new system, for ex if mount.cifs isn't available, it won't recognize the cifs parameter and error out.

    if there are other cifs mounts available (any windows box) try making sure that works to validate cifs at least.

    alternative might be smbfs.

    Life of sky tech

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  • P Offline
    P Offline
    p44 translator
    replied to robi on last edited by
    #7

    @robi said in Unable to mount /backups folder (Cifs):

    cifs

    Thank's @robi !

    I've this situation:

    /sbin$ apt-cache policy cifs-utils
    cifs-utils:
      Installed: 2:6.8-1ubuntu1.1
      Candidate: 2:6.8-1ubuntu1.1
      Version table:
     *** 2:6.8-1ubuntu1.1 500
            500 http://it.archive.ubuntu.com/ubuntu bionic-updates/main amd64 Packages
            100 /var/lib/dpkg/status
         2:6.8-1 500
            500 http://it.archive.ubuntu.com/ubuntu bionic/main amd64 Packages
    

    Also mount.cifs is available.

    If there are other cifs mounts available (any windows box) try making sure that works to validate cifs at least.

    This step is not totally clear how to perform...

    robiR 1 Reply Last reply
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  • robiR Offline
    robiR Offline
    robi
    replied to p44 on last edited by
    #8

    @p44 you can follow here:
    https://linuxize.com/post/how-to-mount-cifs-windows-share-on-linux/

    Life of sky tech

    P 1 Reply Last reply
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  • P Offline
    P Offline
    p44 translator
    replied to robi on last edited by
    #9

    @robi Thank's Robi, I'll go deeper inside the problem fixing.

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  • jdaviescoatesJ Online
    jdaviescoatesJ Online
    jdaviescoates
    wrote on last edited by
    #10

    Just to check, is this a Hetzner storage box? If so be sure to have turned samba shares on at the Hetzner end (I had a similar issue and this resolved it for me)

    I use Cloudron with Gandi & Hetzner

    P 1 Reply Last reply
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  • D Offline
    D Offline
    danigl
    wrote on last edited by
    #11

    I had the same problem. I use the following entry in fstab:

    //XXX/XXX /media/backups_cifs  cifs uid=yellowtent,gid=yellowtent,username=XXX,password=XXX,vers=3.0,noperm 0 0
    

    The target directory must be created first.

    P 1 Reply Last reply
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  • P Offline
    P Offline
    p44 translator
    replied to jdaviescoates on last edited by
    #12

    @jdaviescoates Yes is Hetzner box. Works perfectly on two other Cloudron istances. Enabled "Samba shares" and "External Reachability".

    On two works fine, another one no...

    jdaviescoatesJ 1 Reply Last reply
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  • P Offline
    P Offline
    p44 translator
    replied to danigl on last edited by
    #13

    @danigl Thank's a lot, the targeted directory is created first. Just a question: why you add the "vers=3.0" parameter?

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  • jdaviescoatesJ Online
    jdaviescoatesJ Online
    jdaviescoates
    replied to p44 on last edited by
    #14

    @p44 said in Unable to mount /backups folder (Cifs):

    Yes is Hetzner box.

    It may just be an issue with Hetzner. As you've seen, recently my backup hetzner storage box somehow unmounted itself during a backup and I needed to restart for it to mount again.

    Assume you've tried restarting your server already?

    I use Cloudron with Gandi & Hetzner

    P 1 Reply Last reply
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  • P Offline
    P Offline
    p44 translator
    replied to jdaviescoates on last edited by
    #15

    @jdaviescoates Maybe is Hetzner side problem. I had a similar event few weeks ago and I opened a ticket to Cloudron support desk. I restarted server.

    Also one week ago and also yesterday I had a similar problem.

    For this case "Unable to mount /backups folder (Cifs)" I'm still investigating and I don't think is Hetzner side.

    About unmounting problem, I was thinking to move to other storage service. Did you find any workarounds?

    girishG 1 Reply Last reply
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  • girishG Do not disturb
    girishG Do not disturb
    girish Staff
    replied to p44 on last edited by
    #16

    @p44 Given Cloudron is just app on ubuntu, maybe you can try to mount it in a separate ubuntu server on Hetzner? At that point, Hetzner support should be able to help you out hopefully.

    P 1 Reply Last reply
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  • P Offline
    P Offline
    p44 translator
    replied to girish on last edited by
    #17

    @girish Totally agree with your suggestion. About the topic issue, the server where I running this specific Cloudron instance is not Hetzner.

    But I just created a demo account to Wasabi to move forward and assure a backup.

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  • girishG Do not disturb
    girishG Do not disturb
    girish Staff
    wrote on last edited by
    #18

    @p44 said in Unable to mount /backups folder (Cifs):

    where I running this specific Cloudron instance is not Hetzner

    Oh, that gave me an idea. Could it be that there is too much latency for the CIFS mount to work? Or maybe there is some configurable latency delay setting for mounting. Usually, CIFS/NFS etc works well only in same data center.

    P jdaviescoatesJ 2 Replies Last reply
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  • P Offline
    P Offline
    p44 translator
    replied to girish on last edited by
    #19

    @girish Thank's a lot Girish. Latency between two data centers is around 40ms... maximum 60ms... What's your idea?

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  • jdaviescoatesJ Online
    jdaviescoatesJ Online
    jdaviescoates
    replied to girish on last edited by
    #20

    @girish said in Unable to mount /backups folder (Cifs):

    Usually, CIFS/NFS etc works well only in same data center.

    Interesting. Got a reference for this?

    I think I purposely chose a different location for my Hetzner Storage Box from my Hetzner VPS just for a bit more redundancy (in case the VPS location get destroyed somehow).

    I use Cloudron with Gandi & Hetzner

    P 1 Reply Last reply
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