WordPress Not responding. Could not update option 'authLDAPOptions'.

[freetommy]

Dear,

After auto Ubuntu security updates, I reboot today,
but, some WordPress Not responding.

Log is

Mar 07 17:21:31 ==> Configuring LDAP
Mar 07 17:21:32 Error: Could not update option 'authLDAPOptions'.

I try to delete plugin autoLDAP. but.. same..

Would you any comment how to solve this ?

[girish]

@freetommy that's strange, I cannot think of a reason why it can ever fail. Are you able to roll back to previous WP version? I don't think the issue is related to ubuntu security updates.

[bailtree]

I'm having this issue too after updating from cloudron 7.0.4 to 7.1.3

[nebulon]

@bailtree what issues do you encounter? Are there any errors anywhere?

[bailtree]

@nebulon I have about 10 wordpress (developer) sites, but only 2 are not working, with this error:

Error: Could not update option 'authLDAPOptions'.

The only difference between these two and the other ones is that these two had been installed very recently, only a day before I updated cloudron

[girish]

Just resetting the value and setting it again, makes it work in both instances. It's not clear why. From what I can make out, the LDAP url got some escaped slashes and this seems to confuse WP CLI.

root@ae694692-72b5-42ae-96bd-f8558c33e48e:/app/code# sudo -u www-data -i -- /app/pkg/wp --path=/app/data/public/ --skip-themes --skip-plugins --format=json options get authLDAPOptions
{"Enabled":"1","CachePW":false,"URI":"ldap:\/\/172.18.0.1:3002\/ou=users,dc=cloudron","Filter":"(username=%s)","NameAttr":"givenName","SecName":"sn","UidAttr":"username","MailAttr":"mail","WebAttr":"","Debug":false,"DefaultRole":"administrator","GroupEnable":false,"GroupOverUser":false,"Version":1,"URISeparator":"","StartTLS":false,"Groups":{"administrator":"","editor":"","author":"","contributor":"","subscriber":""},"GroupSeparator":"","GroupBase":"","GroupAttr":"","GroupFilter":"","DoNotOverwriteNonLdapUsers":false}

The fix was:

1. Put app in repair mode
2. Run below in web terminal

# sudo -u www-data -i -- /app/pkg/wp --path=/app/data/public/ --skip-themes --skip-plugins --format=json options update authLDAPOptions '{}'

3. Disable repair mode

[bailtree]

@girish thanks for your help