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    Solved Can't update 2 apps on free plan

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    • ryan
      ryan last edited by girish

      I canceled my subscription because I was only using 2 apps which is included in the free plan. But now when I try to update those apps it says

      Screen Shot 2021-03-12 at 9.16.52 PM.png

      I shouldn't need a subscription to just update 2 apps, should I?

      robi 1 Reply Last reply Reply Quote 0
      • robi
        robi @ryan last edited by

        @ryan You may need to actually switch to the free plan, instead of a cancelled paid plan.

        Life of Advanced Technology

        1 Reply Last reply Reply Quote 0
        • girish
          girish Staff last edited by

          @robi is right. @ryan can you send us an email to support@ to move your plan to a free plan. Currently, we have to do this manually i.e move something from a paid plan (even if cancelled) -> free plan.

          1 Reply Last reply Reply Quote 1
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